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The Launcher service has reported an error. Installation failed. MSI error code is 1603.

Svetlana
Svetlana
Scholar
‎28-11-2018 01:49 PM

The Launcher service has reported an error. Installation failed. MSI error code is 1603.

When I try to install Client 14.00 through F-secure policy menager it  replys me an error 

The Launcher service has reported an error. Installation failed. MSI error code is 1603.

I have Windows 10 Version 1809

 

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5 REPLIES
MJ-perComp
Superuser
‎28-11-2018 11:53 PM

Betreff: The Launcher service has reported an error. Installation failed. MSI error code is 1603.

Either this:
https://community.f-secure.com/t5/Business/F-Secure-Policy-Manager-14/td-p/112567/jump-t...

 or this:
https://community.f-secure.com/t5/Business/CS-13-fails-to-install/m-p/101194

 

M.

Matthias
----------
perComp is a Platinum Partner of F-Secure since 1994. Any advice or help given by me in this forum is voluntarily and to my best knowledge based on working with the products since 1997. Direct contact for customers please check our homepage http://www.percomp.de

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Svetlana
Svetlana
Scholar
‎29-11-2018 10:29 AM

Betreff: The Launcher service has reported an error. Installation failed. MSI error code is 1603.

I tried installing from fscs-14.00.4586-exported.msi on my PC but nothing happend. I still haven't any client insalled on it

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Vad
F-Secure
F-Secure
‎03-12-2018 04:10 PM

Betreff: The Launcher service has reported an error. Installation failed. MSI error code is 1603.

Hello Svetlana,

 

Please, contact support. We will need diagnostic information from your machine for investigation.

 

Best regards,

Vad

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NDB
NDB
Novice
a week ago

Re: The Launcher service has reported an error. Installation failed. MSI error code is 1603.

How Can i do for ton have a solution for this error ?

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Vad
F-Secure
F-Secure
a week ago

Re: The Launcher service has reported an error. Installation failed. MSI error code is 1603.

Hello NDB,

 

In the latest released version CS 14.01 v2 this message can appear on PM if there is a competitor product installed on the host where you are deploying our product. If that's the case, this message can be ignored.

We will fix this issue in the upcoming maintenance release CS 14.02 .

 

Best regards,

Vad

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