Software Updater Error

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Scholar

Software Updater Error

Hello, Hope someone can help

When installing a new client (client security premium 13.11) i import the machine into the correct folder in the policy manager i then get an alert to say the cannot update the sheduled task.

 

Date: 2019-04-15 14:38:03+01:00

Host: xxxxxx.xxxxx (10.1.194.78, fe80::8c66:fa40:d88d:7eba%18) Computer name: yyyyyy User account: SYSTEM

Product: F-Secure Software Updater (OID: 1.3.6.1.4.1.2213.59)

Severity: error (3)

Message: Could not update scheduled task

 

I cannot find any logs, any help i would be greatful.

 

Cheers

 

John.

 

3 REPLIES 3
F-Secure
F-Secure

Re: Software Updater Error

Hello John,

 

We will need diagnostic information from affected client machine for investigation. Please, contact support.

 

Best regards,

Vad

Scholar

Re: Software Updater Error

Thanks Will do !

 

Cheers

Scholar

Re: Software Updater Error

Thanks Vad - Call ref

xxxx

 

EDIT: Removed Case number