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The Technology preview version is comming out by the end of this year. RTM is early next year.
ESS 10.00 RC will be published in the nearest future, probably this week. The availability of RTM will depend on feedback we get from RC. Could be still Q1 or early Q2.
If a customer deploys the FSAV ESS 10.00 RC version in a live production environment, will FSC support them in case some problems emerge?
Sincerely, Tamas Feher, Hungary.
Yes, but probably in a bit different ways.
It depends on the time when we'll get the info about the issue in RC. If we get it before RTM, we'll do our best to add the fix to RTM, and definitely provide the same fix to customer.
If the problem will be reported after RTM, then most likely our support will ask to upgrade to the RTM build first.