Security alert details

Aspirant

Security alert details

Hi,
I'm getting several Security alerts for a machine but can't see any details except the description, but a file or process name is missing. Any idea where i can find more info on this alert?

Only info i see:
Read Severity Date/time Description Host/user Product
Not acknowledged Security alert 14-jan-2019 7:52:36 Gen:Variant.Razy.449602 ORDINO (SYSTEM) F-Secure Anti-Virus

1 ACCEPTED SOLUTION

Accepted Solutions
Superuser

Betreff: Security alert details

While latest Version is 12.12 (please upgrade!)
this is a known but unsolved problem, that occurs from time to time.
The logs should help. you can find these in a FSDIAG

Matthias
----------
perComp is a Platinum Partner of F-Secure since 1994. Any advice or help given by me in this forum is voluntarily and to my best knowledge based on working with the products since 1997. Direct contact for customers please check our homepage http://www.percomp.de

View solution in original post

7 REPLIES 7
F-Secure
F-Secure

Re: Security alert details

Hello Martdl,

 

What product/version do you have?

 

Best regards,

Vad

Superuser

Betreff: Security alert details

That is not the original alert, but a summary that the PMS created.

open the console and check the full alert for host ORDINO

M.

Matthias
----------
perComp is a Platinum Partner of F-Secure since 1994. Any advice or help given by me in this forum is voluntarily and to my best knowledge based on working with the products since 1997. Direct contact for customers please check our homepage http://www.percomp.de

Aspirant

Betreff: Security alert details

Did that, no process or filename anywhere. Using PMC 13.11 with Server Security 12.11.

Superuser

Betreff: Security alert details

While latest Version is 12.12 (please upgrade!)
this is a known but unsolved problem, that occurs from time to time.
The logs should help. you can find these in a FSDIAG

Matthias
----------
perComp is a Platinum Partner of F-Secure since 1994. Any advice or help given by me in this forum is voluntarily and to my best knowledge based on working with the products since 1997. Direct contact for customers please check our homepage http://www.percomp.de

View solution in original post

Aspirant

Betreff: Security alert details

Upgrade is in progress. But this isn't resolved, already noticed that. Please fix...

Superuser

Betreff: Security alert details

@VadPlease escalate

Matthias
----------
perComp is a Platinum Partner of F-Secure since 1994. Any advice or help given by me in this forum is voluntarily and to my best knowledge based on working with the products since 1997. Direct contact for customers please check our homepage http://www.percomp.de

F-Secure
F-Secure

Betreff: Security alert details

Hello everybody,

 

The issue will be fixed in upcoming SS 14.00.

I will discuss the possibility of fixing in current 12.x versions, but can't guarantee now.

 

Best regards,

Vad