Remove word ***SPAM*** from incoming messages

Scholar

Remove word ***SPAM*** from incoming messages

Hi,

 

I'm seeing in some incoming emails there is a word ***SPAM***  added into subject line of incoming messages. We're using F-Secure for Exchange 9.1, but we haven't installed the anti-spam feature. If we stop it, same messages are received without the word ***SPAM***, so I assume it has to do with F-Secure, since we don't have any other product to scan.

 

Thank you

5 REPLIES 5
F-Secure Product Expert
F-Secure Product Expert

Re: Remove word ***SPAM*** from incoming messages

Hello Exchtech

 

This ***SPAM*** text is most likely added because of the following settings.

In the PM console en advanced mode and in the Policy tab, go to

F-secure Anti-virus for Exchange>>Settings>>Transport protection>>Inbound Mail>>" Modify Spam message subject" & "Add this text to SPAM Message subject".

These settings are by default set to add ***SPAM*** on considered spam message, you can therefore modify them to fit your need.

 

 



Best Regards

-Ben

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Scholar

Re: Remove word ***SPAM*** from incoming messages

Thank you for your reply

 

Since I haven't antispam feature installed, I don't see that option to change. I checked in one of the servers where antispam feature is installed, but not enabled, I can change there, but not leave it empty, but what to do where antispam is not installed at all.

 

 

F-Secure

Re: Remove word ***SPAM*** from incoming messages

When Spam Control is not installed or enabled, you shouldn't get SPAM text in message subjects. If you can reproduce the problem, please open a support ticket and send fsdiag reports (from both Exchange servers!) as well as samples of those messages.

Scholar

Re: Remove word ***SPAM*** from incoming messages

I just sent fsdiag files to their support, and I'll wait for the outcome.

 

Thank you for your suggestion.

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Scholar

Re: Remove word ***SPAM*** from incoming messages

It has been quite a while and almost a year now. Do you have any update on what happened on your issue?