Problem after PM migration

Novice

Problem after PM migration

Hello,

we are going to migrate the PM to another server. The new pm is running and all clients are listed. 

Our problem is that the clients do not get the new Policy-Manager-Serveraddress from the old PM Server. In both I configured the new PM Server but they are only reachable from the old PM Server.

 

Version on both servers is 12.10.

 

Does someone has an idea where the problem might be?

 

Thx and Regards

Vitus

1 REPLY 1
F-Secure Product Expert
F-Secure Product Expert

Re: Problem after PM migration

Hello vito86b,

 

Sorry for the delay in the reply. 

Could you make sure you followed every step of the instructions provided by Siltanen here.

 

The critical missing step might be the following:

"3. On the new server untick and retick some management agent setting from policy domain root level (for example the final setting on F-Secure Management Agent -> Settings -> Communications -> Protocols -> HTTP -> Management Server Address). Make sure you just untick it once and then retick it so that the distribute policies becomes active, but no actual settings are changed at this point anymore. Distribute policies. "



Best Regards

-Ben

_________________________________

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.