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Policy manager 12.3 - client security installation error

SOLVED
Scholar

Policy manager 12.3 - client security installation error

Hi,

 

After upgrading to Policy manager 12.3 i am having a problem with upgrading the client security to 12.3.

 

I upgrade by loading the installation package (.jar) into the policy manager and then upgrading the client group by group using the policy manager.  The problem that we have is that once you click upgrade for the first group of computers you can setup the jar file with the serial number and all the settings needed but when you do this for the next group the error message below appears.

 

error message

Once this error appears then i have to remove the .jar files from installation packages and re import it for the whole thing to happan again.

 

Any ideas or solutions?

 

Cheers

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Scholar

Re: Policy manager 12.3 - client security installation error

Dear PALS, please take a look at this article:
https://community.f-secure.com/t5/Known-Issues-in/Installation-error-affecting/m-p/90630
Best regards,
Tonke
4 REPLIES
Scholar

Re: Policy manager 12.3 - client security installation error

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Scholar

Re: Policy manager 12.3 - client security installation error

Dear PALS, please take a look at this article:
https://community.f-secure.com/t5/Known-Issues-in/Installation-error-affecting/m-p/90630
Best regards,
Tonke
Scholar

Re: Policy manager 12.3 - client security installation error

Cheers - i assume this is being fixed as its impossible to manage the 700 machines upgrades like the workaround suggests.

Regular Member

Re: Policy manager 12.3 - client security installation error

Hello together,

 

Problem is fixed - I've got a message from F-Secure Support: There is a new version of the Policy Manager out version 12.31 - I can confirm - it works now

 

https://www.f-secure.com/en/web/business_global/downloads/policy-manager/latest

 

have a nice weekend

Rob