Policy Manager 11.20 offline activation / Activation address

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Policy Manager 11.20 offline activation / Activation address

Hi,

 

After upgrading from PM 10.1 to 11.20 in high security environment the product validation fails.

So two questions:

 

1) is there a way to activate it offline?

2) what is the address it is trying to access for validation? It would be very complicated but if there is no other way, we could configure firewalls to allow access to that address.

 

Thanks,

Janis

1 ACCEPTED SOLUTION

Accepted Solutions
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F-Secure Product Expert
F-Secure Product Expert

Re: Policy Manager 11.20 offline activation / Activation address

Hello Jay555,

 

1)For high security environments and concerning offline registration, please create a support ticket.

 

2)You can find the registration server address in the admin-guide page 14.

 

What should I do if registration fails, saying that my customer number could not be validated?
Check your network configuration to make sure that Policy Manager Server is able to access the F-Secure
registration server (https://corp-reg.f-secure.com:443).



Best Regards

-Ben

_________________________________

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1 REPLY 1
Highlighted
F-Secure Product Expert
F-Secure Product Expert

Re: Policy Manager 11.20 offline activation / Activation address

Hello Jay555,

 

1)For high security environments and concerning offline registration, please create a support ticket.

 

2)You can find the registration server address in the admin-guide page 14.

 

What should I do if registration fails, saying that my customer number could not be validated?
Check your network configuration to make sure that Policy Manager Server is able to access the F-Secure
registration server (https://corp-reg.f-secure.com:443).



Best Regards

-Ben

_________________________________

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.