Page logon for Protection Service for Email

Scholar

Page logon for Protection Service for Email

Hi all!

 

What is the address to log into the admin panel for Protection Service for Email? Earlier I do it here: https://fsmsg0123.sp.f-secure.com:10000/admin

 

Now i have statement:

 

"Error 403 - Forbidden.

 

If you feel you've reached this page in error please re-login.

Version 7.2
Error 403 - Forbidden.
© 2002-2012 Proofpoint Inc."
 
 
1 ACCEPTED SOLUTION

Accepted Solutions
Champion

Re: Page logon for Protection Service for Email

Hi MarcinSz,

 

I believe this is due to a cookie problem, I would suggest using another browser and or clearing out your browsers cookies or another alternative would be to use in private browsing/incognito window.

 

As I was able to reach the login page for the address : https://fsmsg0123.sp.f-secure.com:10000/admin.

 

Thanks

 

 

 

 

4 REPLIES 4
Champion

Re: Page logon for Protection Service for Email

Hi MarcinSz,

 

I believe this is due to a cookie problem, I would suggest using another browser and or clearing out your browsers cookies or another alternative would be to use in private browsing/incognito window.

 

As I was able to reach the login page for the address : https://fsmsg0123.sp.f-secure.com:10000/admin.

 

Thanks

 

 

 

 

Scholar

Re: Page logon for Protection Service for Email

Hi.

 

It was a cookie problem. I used Opera and everything works fine. But in Firefox I can't still reach the page. I cleaned cookie for Firefox but there is still the same statement. Nevermind. I Will use the Opera, IE or Chrome.

 

Thanks

F-Secure Product Expert

Re: Page logon for Protection Service for Email

Hi MarcinSz,

It is recommended to use web browsers below to logon to the Web Console for PSE.

Supported web browsers: Firefox 13, Safari 5, Chrome 19 or newer version.
IE 8, IE 9 require compatibility mode. The IE 6, IE 7 and IE 10 is not supported.

Thanks.


Best Regards,
Jayson

"A person who never made a mistake never tried anything new" -Albert Einstein

Has somebody helped you? Say thanks by giving kudos. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
Highlighted
F-Secure

Re: Page logon for Protection Service for Email

Hi MarcinSz,
I confirm that it will work with Firefox, because I had the same issue today. In Firefox to be abolutly sure, I cleared EVERYTHING in the "clear all history" option. (Cookies, Cache, Active Logins, offline data, etc.). Then I closed each and every open Firefox windows. Basically the firefox.exe process must not run anymore. Then I reopened Firefox and the access worked.