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PMS server Java 100% after several days.

Aspirant

PMS server Java 100% after several days.

I have weird problem.

I have a policy manager running on a Windows 2012 R2 (last updates from februari.)

Running the latest Policy manager.

Updated Java to the last version.

 

But after several days the Java.exe is going up to 100%.

If i restart the PMS services the cpu load goes back to normal.

 

This happend also before updating the java version and older version of PMS.

Sometimes it takes 2 or 3 days before this happends, Sometimes it takes 2 weeks....

Any idea what this is causing?

 

6 REPLIES 6
Community Manager
Community Manager

Re: PMS server Java 100% after several days.

Hello Gaasbeek,

 

Could you tell us how many hosts are managed by this PMS? 

Also what is the hardware on this server?



Best Regards

-Ben

_________________________________

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Community Manager
Community Manager

Re: PMS server Java 100% after several days.

Hello Gaasbeek,

 

Could you tell us how many hosts are managed by this PMS? 

Also what is the hardware on this server?



Best Regards

-Ben

_________________________________

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
Aspirant

Re: PMS server Java 100% after several days.

800+- Clients and 80 servers are managed bij the PMS.

Server is running within VMware.
HW version 9 (current with the esx version running @ this moment)
Latest VMware tools installed.
1 CPU 2GB mem (enough for when it is operating normaly)

When it is running smooth then it uses 1.2/1.3GB and load on cpu between 5 and 20%.
F-Secure

Re: PMS server Java 100% after several days.

Hello Gaasbeek,

 

How much memory do you have allocated for JVM?

If you use default setting (which is 512M) try to increase it up to 1024M in registry

(java_args=-Xms64M -Xmx1024M)

Aspirant

Re: PMS server Java 100% after several days.

I have changed the max mem as listed above.

But same result now.

Server used 100% cpu starting Monday (16:00) and didnt calm down again.

 

Highlighted
F-Secure Product Expert

Re: PMS server Java 100% after several days.

Hi,

 

Having a high amount of hosts connect to the server using default FSMA polling intervalls (10 minutes) is also known to cause a similar issue.  Check your polling intervals. The setting in PMC is here:

 

f-secure management agen

   settings

      communications

              protocols

                  http

                       incoming packages polling interval

                       outgoing packages polling interval

 

Try increasing the value from default 10 minutes to say 30 minutes or 1 hour. If the issue persists, consider submitting a support ticket, so we can have a closer look at the relevant PM log files.

 

 

 

 

Best Regards,
Peter