Not able to uninstall F-Secure Anti-virus for Workstation 11

Novice

Not able to uninstall F-Secure Anti-virus for Workstation 11

Dear community,

 

I'm trying to uninstall F-Secure Anti-virus for Workstation 11 from some hundreds of computers.

I tried to do this via the F-Secure Policy Manager Console:

  • I select a computer and click on 'Uninstall...'
  • Then I need to select an installation package (see screenshot)
    UninstallFSecure.gif
  • When I do this and I enforce the policy on this computer, it says in progress, the software begins to uninstall all components ("F-Secure Client Security 11.00", "Workstation - DeepGuard" and "Workstation - Virus -and Spyware protection") execept for the "F-Secure Anti-Virus for Workstation 11.00" - component!

I tried to uninstall it by running the F-Secure Uninstall Tool, but apparantly this tool does not work with a silent switch: https://community.f-secure.com/t5/Business/Latest-Uninstall-tool/td-p/24496

 

Can someone help me to remotely remove this software entirely from the systems ?

 

Thank you in advance,

 

Tomas

1 REPLY 1
Superuser

Re: Not able to uninstall F-Secure Anti-virus for Workstation 11

Hello,

 

The provided screenshot is very small and not clearly readable, but:

 

FSAV 11.00 is a quite old version (early July 2013). It is possible that endpoints have a newer version of protection suite installed? (The current F-Secure edition is 11.60). If so, Policy Manager also needs that version package imported.

 

I think from F-Secure Policy Manager version 11.20 on, install/sidegrade/uninstall may work better, because the use of OPSWAT technology was introduced.

 

Best Regards: Tamas Feher, Hungary.