Malicious code found in file. The file was quarantined

Aspirant

Malicious code found in file. The file was quarantined

Hello,

 

Im getting this alert:

Knipsel.PNGKnipsel2.PNG

I just upgraded my client to 14.10 and i never said anything about automatically putting a file in quarantine. In real time scanning i also have this file added to exclusions.

Can someone tell me how to solve this?

1 ACCEPTED SOLUTION

Accepted Solutions
Superuser

Re: Malicious code found in file. The file was quarantined

Hello,

 

Report the case to F-Secure virus lab and if it is indeed a false alarm, they will add the exclusion centrally through a virus recognition datase update:

 

https://www.f-secure.com/en/web/labs_global/submit-a-sample

 

Best Regards: Tamas Feher, Hungary.

4 REPLIES 4
Highlighted
Superuser

Re: Malicious code found in file. The file was quarantined

How did you define the exclusion?
What does the exclusion look like on the host?

 

Beside the question if the exclusion works or not there is automatic action defined.

Depending on various parameters F-Secure decides if the file (likely a new one) could be dangerous and will automatically quarantine it.

Matthias
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perComp is a Platinum Partner of F-Secure since 1994. Any advice or help given by me in this forum is voluntarily and to my best knowledge based on working with the products since 1997. Direct contact for customers please check our homepage http://www.percomp.de

Superuser

Re: Malicious code found in file. The file was quarantined

Hello,

 

Report the case to F-Secure virus lab and if it is indeed a false alarm, they will add the exclusion centrally through a virus recognition datase update:

 

https://www.f-secure.com/en/web/labs_global/submit-a-sample

 

Best Regards: Tamas Feher, Hungary.

Aspirant

Re: Malicious code found in file. The file was quarantined

I made an exclusion of the full path in the section real-time scanning > Files and applications excluded from scanning.

Is there another way than to upload it? Cant i just say dont automatically quarantine this file. In the previous version of f-secure (v13.11) this didnt happen

Aspirant

Re: Malicious code found in file. The file was quarantined

Update: i released it from the quarantine section. That seems to solve it for the moment