I got a couple of false positives lately. To release the objects, I update the policy to add those items to the exclude object list of both real-time and manually scanning and then release them through quarantine management settings.
However, I found that users that had ever changed the exclude list locally won't get the policy updates. It had to overwrite user's own exclude list with option "disallow user changes" in order to deliver the server-side list. This is definately undesired. Is there any way to "merge" the server-side list with user's locally defined one?
Unfortunately, it's not possible. You can either have settings from PM, or local user settings. And there is no way to merge them automatically. You can only manually add excluded objects from user statistics to policy in PMC.
> I got a couple of false positives lately
Submit them as false alarm at:
As soon as they are fixed in an F-Secure database update, they will be released and restored auto-magically, if I understand correctly.
Best Regards: Tamas Feher, Hungary.
This topic has been closed due to inactivity. If you would like to discuss this topic further, please start a new post.
You can reference this topic in your post by adding this link:
Visit the Community
Check our Forums or How-to & FAQs for advice or answers
View User Guides
Refer to our getting started guides and product manuals
Talk to our Support and get answers to your questions