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Installed software status after CS upgrade to 12.30

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M_M
Aspirant

Installed software status after CS upgrade to 12.30

After PM upgrade from 12.21 to 12.30 we upgraded CS 12.20 host with hotfix FSAVCSPR1220-HF01 to CS 12.30 (host #2 in pic.) also did fresh install of CS 12.30 (host # 1 in pic.). When we look at Satus tab Installed software report we see: 

is.png

Is it correct situation? Does hotfix name must be in upgraded host row (host #2 in pic.)?

1 ACCEPTED SOLUTION

Accepted Solutions
F-Secure
F-Secure

Re: Installed software status after CS upgrade to 12.30

Hello M_M,

 

> Is it correct situation? Does hotfix name must be in upgraded host row (host #2 in pic.)?

 

No, it is not correct. But this issue has only cosmetic effect. Hotfixes statistics policy was not cleaned during the product update.

 

Best regards,

Vad

6 REPLIES
F-Secure
F-Secure

Re: Installed software status after CS upgrade to 12.30

Hello M_M,

 

> Is it correct situation? Does hotfix name must be in upgraded host row (host #2 in pic.)?

 

No, it is not correct. But this issue has only cosmetic effect. Hotfixes statistics policy was not cleaned during the product update.

 

Best regards,

Vad

M_M
Aspirant

Re: Installed software status after CS upgrade to 12.30

Can Hotfixes statistics policy will be cleaned in any way?

Aspirant

Re: Installed software status after CS upgrade to 12.30

I don't know if this would work but worth a try - delete the client from the PM. The client should then re-connect to the PM and you can import it. That may give you a clean view. 

F-Secure
F-Secure

Re: Installed software status after CS upgrade to 12.30

Hello,

 

Unfortunately, this approach will not work. Statistics policies are kept on the client side.

We've identified the root cause, and it will be fixed in the next Client Security.

Regarding the possibility to clean up Hotfixes statistics policy. It is possible to create a hotfix, but it will just replace one hotfix name by another (its own).

 

Best regards,

Vad

Aspirant

Re: Installed software status after CS upgrade to 12.30

Good to know. Thanks for the prompt response. 

Junior Advocate

Re: Installed software status after CS upgrade to 12.30

Hello,

 

> After PM upgrade from 12.21 to 12.30

 

The FSPM 12.30 RTM version was buggy and has been revoced. A new, fixed PM 12.31 edition is already available for download. Sorry for the inconvenience!

 

Best Regards: Tamas Feher, Hungary.