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perComp is a Platinum Partner of F-Secure since 1994. Any advice or help given by me in this forum is voluntarily and to my best knowledge based on working with the products since 1997. Direct contact for customers please check our homepage http://www.percomp.de
If reinstall doesn't help, please, contact support. We will need diagnostics information collected from the affected client to identify the root cause of FWES component installation failure.