Impossible product registration

Scholar

Impossible product registration

I need your support for the resolution 'a problem, I'm trying to deploy the solution F-secure 
but I have trouble registering my product despite the fact that proxy is well configured
and https traffic is allowed in the par -fire and proxy credentials are specified in
C: \ Program Files (x86) \ F-Secure \ Management Server 5 \ data \ fspms.proxy
You would find attached the catch
 
 
 

2019-06-07_095200.jpg
 
3 REPLIES 3
F-Secure

Re: Impossible product registration

Hello NSOB,

 

Could you please check c:\Program Files (x86)\F-Secure\Management Server 5\logs\fspms-registration.log for the exact reason?

 

Regards,

Alex

Scholar

Re: Impossible product registration

I checked everything is correct.
what can it be due to ?
Highlighted
Superuser

Re: Impossible product registration

Please follow Alex' post and send the line from the Logfile.

likely PMS is unable to connect through your proxy, so try to allow any access to *.f-secure.com for the server.

Matthias
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perComp is a Platinum Partner of F-Secure since 1994. Any advice or help given by me in this forum is voluntarily and to my best knowledge based on working with the products since 1997. Direct contact for customers please check our homepage http://www.percomp.de