Import active directory structure

Gc
Scholar

Import active directory structure

Hi,

My problem is PM12, I try to import the AD, try the IP address or domain name of the DNS server, but show the errors of the images. all income data are correct, try different users, including adminitrator and the result is the same.

 IP

 

ERROR.JPG

 

Please, I hope your help soon

 

2 REPLIES 2
Community Manager

Re: Import active directory structure

Hi Gc,

 

As a first step, are you able to ping between the AD server/DNS and the PMS to check if the communication is good? If the ping works, may be you can try to contact support to troubleshoot further on this. 

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Gc
Scholar

Re: Import active directory structure

HI Laksh

If the communication is normal, the PM at dc and dns server.

 

Regards.