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How to let new user to connect F-Secure policy manager console?

Supporter

How to let new user to connect F-Secure policy manager console?

Hi, 

 

We have a need admin who needs access to FSPMC.

I've added the admin on the administrators group on the server that FSPMC is installed and also to FSPM group. 

 

When user open PMC and enters his credentials, he gets an error message "Cannot connect to the server: authorization failed because the specified user credentials are invalid." 

 

We've triple checked the username/password

 

 

E: FSPM service restarted, server restarted, didnt help.

PMC version 13.11.84108

4 REPLIES 4
Superuser

Betreff: How to let new user to connect F-Secure policy manager console?

the default user for the console is "admin"
the password for the admin is created during the first setup.

if you have to reset that password, stop the FSMS service and run

"reset-admin-account.bat" from the .../bin folder.

 

M.

Matthias
----------
perComp is a Platinum Partner of F-Secure since 1994. Any advice or help given by me in this forum is voluntarily and to my best knowledge based on working with the products since 1997. Direct contact for customers please check our homepage http://www.percomp.de

Highlighted
F-Secure

Re: How to let new user to connect F-Secure policy manager console?

Hello Hyvokar,

Are you able to log into PMC from the same host with other credentials?

Did you add new PM account or trying to use domain user that belongs to already added AD group?

 

BR,

Alexander

Supporter

Re: How to let new user to connect F-Secure policy manager console?

Hi 

 

F-Secure

Re: How to let new user to connect F-Secure policy manager console?

Great!