How long should updateing fscspr take?

Supporter

How long should updateing fscspr take?

Just fired  up a preinstalled laptop for a new user. It has been offline for a one month.

Cant access anything, since FS is updating... Been like this for 25mins now.

 

 

5 REPLIES 5
Supporter

Re: How long should updateing fscspr take?

Also, the error messages misleadingly say, that I need to enable real-time scanning; which is enabled.

Supporter

Re: How long should updateing fscspr take?

Answering to myself. It's about 30mins with brand new Lenovo T470 i5/ssd/16gb, and after that infinite amount of time, until user reboots his/her computer.


F-secure, pretty please with sugar on top.

Why do you give end user faulty error message?

Why dont you ask to reboot the computer, when/if it's required?

 

It might be just me, but for the past two versions, your software is getting crappier and crappier, and I have to spend too much trying to resolve what's wrong. I'm starting to regret that I bought a two year subscription. 

Superuser

Re: How long should updateing fscspr take?

Hello,

 

Sorry for my reply. I'm also only F-Secure user (their home solutions).

 

I think that there should not be too much large delay. But, maybe, certain time is based on machine configuration.

Also, I think that potential overload and, for example, monthly Windows updates do able to increase updating and system impact.

 

Thanks!

Supporter

Re: How long should updateing fscspr take?

Can't really download windows updates, while FS is blocking all the connections....

Superuser

Re: How long should updateing fscspr take?


@hyvokar wrote:

Can't really download windows updates, while FS is blocking all the connections....


Sounds as strange situation. Maybe it is possible to create fsdiag and transfer it to their Support.

 

I think that there should not be such situation when F-Secure installation is blocking all the connections.

But I'm not sure how it is designed with Business solutions (while some core-parts are with one view).
My Home installation with 'restricted' bandwidth use for network (for example) and I did not feel network impact (but drive/CPU usage maybe).

 

But there are potential impact with update/install databases after a delay with such process.

For example, there was discussion about Home solution and somewhat related background:

https://community.f-secure.com/t5/F-Secure-SAFE/Why-ULAV-is-killing-my-IS/m-p/104666

 

Thanks!