Freedome for business on iOS, APN?

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Freedome for business on iOS, APN?

I am having trouble getting FfB on my iOS device .

I get the email and press install.

but I get Device profile failed.

I see in the instructions I should have created and APNs , but following the instructions there is nowhere to create the APNs, as discribed in the instructions

 

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Accepted Solutions
Aspirant

Re: Freedome for business on iOS, APN?

HI Ben

The links you gave me  are the instructions I am using. But if you read my message I say there is an error in those instructions, which is causing the problem.

 In Line 2 he says press home then mobile  device.

It shouldn't say HOME as the message to create the APNs does not appear there.

5 REPLIES 5
Aspirant

Re: Freedome for business on iOS, APN?

full error message update:
Profile Installation Failed
A connection to the server could not be established
Aspirant

Re: Freedome for business on iOS, APN?

I have now found the section, I think the error is in line 2 of the instructions . Ignore the bit 'In Home' just stay in Company>> company name.
Also I had to turn off Freedome for Business on my PC to download the Certificate Signing Request ( step 1)
F-Secure Product Expert
F-Secure Product Expert

Re: Freedome for business on iOS, APN?

Hello Spangle,

 

In case you still have trouble you can find instructions on installation on IOS in these articles:

http://community.f-secure.com/t5/Business/How-to-create-an-Apple-Push/ta-p/68655
http://community.f-secure.com/t5/Business/How-to-install-Freedome-for/ta-p/68659



Best Regards

-Ben

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Aspirant

Re: Freedome for business on iOS, APN?

HI Ben

The links you gave me  are the instructions I am using. But if you read my message I say there is an error in those instructions, which is causing the problem.

 In Line 2 he says press home then mobile  device.

It shouldn't say HOME as the message to create the APNs does not appear there.

F-Secure Product Expert
F-Secure Product Expert

Re: Freedome for business on iOS, APN?

Hello Spangle,

 

Thank for your feedback. I'll forward that information internally to make the article clearer. 

The confusion comes from the 2 different scenarios in which you can log into our portal(reseller or company).



Best Regards

-Ben

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