FAILING TO UNINSTALL F-SECURE 9

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Scholar

FAILING TO UNINSTALL F-SECURE 9

I am failing to uninstall the following in Control Panel on my laptop, windows 7:

 

F-Secure Client Security-E-Mail Scanning

F-Secure Client Security- Internet Shield

F-Secure Client Security- Virus & Spy Protection

 

the response message is: "uninstallation failed. please restart your computer and try again. if the problem persists, contact support@f-secure.com. detail description: uninstallation plug-in reports an error."

 

 i have tried this several times, am getting no where. the reason i want to uninstall is i want to upgrade my laptop to windows 8, and am asked to uninstall some components, one of which is f-secure.

 

Kindly assist the soonest.

thanx

1 ACCEPTED SOLUTION

Accepted Solutions
F-Secure Product Expert

Re: FAILING TO UNINSTALL F-SECURE 9

Hi flabba2000,

I have moved this post to End-point Security board.

Please follow the steps below to uninstall F-Secure product completely from your computer.
- Download and run the Uninstallation Tool.
- Uninstallation start in background, please wait until it finish and your computer will restart automatically.
- After your computer restarted, go to "C:\Program Files", check and remove if any "F-Secure" folder appears.

Thanks.


Best Regards,
Jayson

"A person who never made a mistake never tried anything new" -Albert Einstein

Has somebody helped you? Say thanks by giving kudos. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
2 REPLIES 2
F-Secure Product Expert

Re: FAILING TO UNINSTALL F-SECURE 9

Hi flabba2000,

I have moved this post to End-point Security board.

Please follow the steps below to uninstall F-Secure product completely from your computer.
- Download and run the Uninstallation Tool.
- Uninstallation start in background, please wait until it finish and your computer will restart automatically.
- After your computer restarted, go to "C:\Program Files", check and remove if any "F-Secure" folder appears.

Thanks.


Best Regards,
Jayson

"A person who never made a mistake never tried anything new" -Albert Einstein

Has somebody helped you? Say thanks by giving kudos. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
Scholar

Re: FAILING TO UNINSTALL F-SECURE 9

hey Jason,

 

kudos, thanx for ur assistance. its done and this has helped me.

hulla.

 

regards,

 

flabba2000