F secure installation loop

Novice

F secure installation loop

Im trying to install "F-Secure PSB Workstation Security 9.00 build 149" on one of my users computers (windows 7 SP1), all previous installations have gone fine. On this installation, when it gets to the screen where it says "removing conflicting software" it does so, and then says it needs to restart . It says it was successful and does not return an error. After i restart, it goes back to removing conflicting software/success/needs to restart. It has done this 20 times. I look in add/remove programs and the previous f secure versions and its addons were not uninstalled correctly and it says the installation was corrupted. So now i am stuck in this installation loop and without virus software. I tried manual removal/removing from startup and installing again/removal of previous installations from the regestry to no avail. Help.

5 REPLIES 5
Superuser

Re: F secure installation loop

Hi,

 

please try ftp://ftp.f-secure.com/support/tools/ui-tool

 

HTH

 

Matthias
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perComp is a Platinum Partner of F-Secure since 1994. Any advice or help given by me in this forum is voluntarily and to my best knowledge based on working with the products since 1997. Direct contact for customers please check our homepage http://www.percomp.de

Novice

Re: F secure installation loop

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link is not working, tried it in IE as well.

F-Secure Product Expert

Re: F secure installation loop

Hi Mike,

 

This one should work:

ftp://ftp.f-secure.com/support/tools/uitool/

Best Regards,
Jouni

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Novice

Re: F secure installation loop

Ok, worked great! all set.

 

Thanks

Highlighted
Scholar

Re: F secure installation loop

The solution worked for me too

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