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F-Secure Policy Manager 14 Console Cannot Export Package Error

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Scholar

F-Secure Policy Manager 14 Console Cannot Export Package Error

Hello!

Be grateful for some help with this error. Have tried repeatedly to export the installation package on two separate machines running Windows 10 Pro 64 bit but ends up with the same error message consistently. There are no other issues with FSPM 14 apart from this.

 

Machines are fully patched and secured.

Many thanks in advance!

 

cannotexportpackage.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
Superuser

Re: F-Secure Policy Manager 14 Console Cannot Export Package Error

Upgrade to V14.01 for PM and CS

Matthias
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perComp is a Platinum Partner of F-Secure since 1994. Any advice or help given by me in this forum is voluntarily and to my best knowledge based on working with the products since 1997. Direct contact for customers please check our homepage http://www.percomp.de

15 REPLIES
Aspirant

Re: F-Secure Policy Manager 14 Console Cannot Export Package Error

I've stumbled across the same problem. I managed to export package only on machine that have Policy Manager Server installed.

Scholar

Re: F-Secure Policy Manager 14 Console Cannot Export Package Error

Same problem here, even on the management server itself :-(

 

 

Scholar

Re: F-Secure Policy Manager 14 Console Cannot Export Package Error

The problem at our site is only seen, when exporting fscs-14.00.4586.jar.

Exporting the fscspr-13.11.110.jar works fine, maybe 14.00 pakage is the problem?

Scholar

Re: F-Secure Policy Manager 14 Console Cannot Export Package Error

Same problem here.

Scholar

Re: F-Secure Policy Manager 14 Console Cannot Export Package Error

Thanks for the replies. Yes, the Policy Manager Server is also installed but no luck. The same machines had no problems with FSPM 13 and exporting FSCS 13 jar files. 

Superuser

Re: F-Secure Policy Manager 14 Console Cannot Export Package Error

Hi all,

as PMC tries to write to ProgramData
could you confirm if the account running the PMC has / has not local AdminRights?

M.

Matthias
----------
perComp is a Platinum Partner of F-Secure since 1994. Any advice or help given by me in this forum is voluntarily and to my best knowledge based on working with the products since 1997. Direct contact for customers please check our homepage http://www.percomp.de

Scholar

Re: F-Secure Policy Manager 14 Console Cannot Export Package Error

Hi

 

The user I'm using, is domain admins on the server running Policy Manager Console/Server, and I have no trouble creating files i the ProgramData folder.

 

Scholar

Re: F-Secure Policy Manager 14 Console Cannot Export Package Error

Run as administrator works for me.

Superuser

Re: F-Secure Policy Manager 14 Console Cannot Export Package Error

Thanks for confirmation.
so the workaround is "run as Administrator"

As managing F-Secure should NOT require local admin rights this needs a change in future, but installing on remote hosts does require local admin rights on the target system, so most F-Secure Administrators are domain admins anyway.

 

Is that a problem for someone?

 

Matthias
----------
perComp is a Platinum Partner of F-Secure since 1994. Any advice or help given by me in this forum is voluntarily and to my best knowledge based on working with the products since 1997. Direct contact for customers please check our homepage http://www.percomp.de