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Error message appears on web UI after upgrading to Linux Security 11.00


After upgrading to Linux Security Full Edition version 11.00, the following error message appears on the web UI:
The requested resource is not available.


This error message appears if the fsicout.txt file is present in the /opt/f-secure/fsav/tomcat/webapps/fsecure/ directory during the upgrade. If this file is present, it prevents the directory from being removed, resulting in the error message.

Note: The fsicout.txt file is the output file during the baseline creation via the web UI.


This issue can be solved by copying the fsicout.txt file to a temporary location and deleting the directory manually in the following way:
  1. Copy the fsicout.txt file to any temporary location (for example: /tmp): # cp /opt/f-secure/fsav/tomcat/webapps/fsecure/fsicout.txt /tmp
  2. Delete the following directory manually: # rm -rf /opt/f-secure/fsav/tomcat/webapps/fsecure
  3. Restart the fsma service: # /etc/init.d/fsma restart
  4. Copy the fsicout.txt file back to its original location: # cp /tmp/fsicout.txt /opt/f-secure/fsav/tomcat/webapps/fsecure
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Version history
Revision #:
3 of 3
Last update:
‎17-03-2017 10:54 AM
Updated by: