Error 503

Aspirant

Error 503

Hello,

 

Is there any solution for error 503, the Policy Manager 10?

5 REPLIES 5
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Aspirant

Re: Error 503

Hi,

 

this error indicates a broken database. Only way to resolve it is to restore a (hopefully existing) backup of the folder

 

\program files\f-secure\data fellows\management server 5\data\h2db

 

Br, Tom.

Aspirant

Re: Error 503

Thanks Tom, But I do not have the backup folder h2db.

Superuser

Re: Error 503

Hi,

what is the size of your installation?

Do you still have your old PM9 setup available?

Minimum you need to recover your installation is a copy of Admin.prv and Admin.pub!

 

BR

 

Matthias
----------
perComp is a Platinum Partner of F-Secure since 1994. Any advice or help given by me in this forum is voluntarily and to my best knowledge based on working with the products since 1997. Direct contact for customers please check our homepage http://www.percomp.de

Aspirant

Re: Error 503

Hello Matthias,
I have no backup and no keys admin.pub prv, installation.
Only the base h2db corrupted.

Superuser

Re: Error 503

Hm,

 

No chance!

 

unless the number of workstation effected is significant that hiring OnSiteSupport makes sense

Matthias
----------
perComp is a Platinum Partner of F-Secure since 1994. Any advice or help given by me in this forum is voluntarily and to my best knowledge based on working with the products since 1997. Direct contact for customers please check our homepage http://www.percomp.de