Connection Control - when enabled some internal services are blocked

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Scholar

Connection Control - when enabled some internal services are blocked

Hi, we have two users on our network who do alot of online banking - Connection Control works fine - however it blocks access to a couple of internal server based applications. which the users need access to to cross reference banking details.  

 

Is there a way to add an exception so Connection Control does not block these connections while the user is logged into on-line banking.

 

Regards

 

Mark

6 REPLIES 6
Community Manager

Re: Connection Control - when enabled some internal services are blocked

Hello secure00023,

 

Have you tried the steps mentioned here if you do not want Connection Control to close your already opened connections?

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Scholar

Re: Connection Control - when enabled some internal services are blocked

 Hi is there anyway to set this via the consloe

F-Secure

Re: Connection Control - when enabled some internal services are blocked

Which console do you mean?

Windows cmd.exe? I don't think you can do it in console.

You need to change this setting in a profile in portal and assign it to this machine - then machine will not interrupt the connection

Scholar

Re: Connection Control - when enabled some internal services are blocked

When I mean Console i mean F-Secure Policy Manager - I dont see any section regarding profile. I have the machine in question on there but see no option under conection control to enable exosting connections.

 

Thank you for your guidence so far. As you may have guessed i am not to familiar with this product.

F-Secure
F-Secure

Re: Connection Control - when enabled some internal services are blocked

Hello secure00023,

 

You had posted your question on a wrong board, that's the reason of confusion. The proper board for Business Suite products (managed by Policy Manager) is https://community.f-secure.com/t5/Business/bd-p/End-point_Security

 

If I understand you correctly, possible workaround, which may help, is to add your internal server(s) to Web traffic scanning > Trusted sites list in Policy manager console Settings > Standard view.

 

Best regards,

Vad

 

F-Secure
F-Secure

Re: Connection Control - when enabled some internal services are blocked

One addition. My previous proposal will not work for ip addresses.

Please, check how to exclude  server applications by ip addresses here:

https://community.f-secure.com/t5/Business/Connection-Control-blocks/td-p/102571

 

Best regards,

Vad