Cannot get F-Secure PSB Workstation Security client to install fully.

Scholar

Cannot get F-Secure PSB Workstation Security client to install fully.

I have a single PC windows XP, that always shows the 'Virus and spyware scanning' as off. The PSB console shows the computer but never gets past the very old signature status.

 

Have tried re-installing several times. No luck.

 

Every other machine works perfectly.

5 REPLIES 5
F-Secure Product Expert

Re: Cannot get F-Secure PSB Workstation Security client to install fully.

Hi powertoaster,

Please try reinstall the program after running the Uninstallation Tool. If this doens't help, kindly contact support with the FSDIAG generated.

Thanks.


Best Regards,
Jayson

"A person who never made a mistake never tried anything new" -Albert Einstein

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F-Secure
F-Secure

Re: Cannot get F-Secure PSB Workstation Security client to install fully.

Hello powertoaster,

 

Could it be so, that your XP machine has old CPU, which doesn't support SSE2? If yes, please, ask support for a hotfix.

This is a known issue with PSB WKS 10.00, and we have a special hotfix for it.

 

Best regards,

Vad

Scholar

Re: Cannot get F-Secure PSB Workstation Security client to install fully.

It has an AMD Athlon XP 3200+, is that one of the problem CPUs?

Scholar

Re: Cannot get F-Secure PSB Workstation Security client to install fully.

I just did a little research and that processor does not support SSE2, how do I get the hotfix?

F-Secure Product Expert

Re: Cannot get F-Secure PSB Workstation Security client to install fully.

Hi powertoaster,

 

Please contact Technical Support for the hotfix.

Thanks.

Best Regards,
Jayson

"A person who never made a mistake never tried anything new" -Albert Einstein

Has somebody helped you? Say thanks by giving kudos. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.