Cannot PING from one VLAN to Another

Highlighted
Aspirant

Cannot PING from one VLAN to Another

We are currently facing some connectivity issues with F-Secure Firewall connectivity.  We are unable to ping from one vLan to another. However, we can once we allow all traffic via F-secure.

Appreciate if you could assist us in sorting out these issues

 

Environment :

 

Windows 2016 Server OS

F-Secure Policy Manager  :V 12.40.8

Server Security Version   : V 12.11

Client Security                      :V 12.31

 

4 REPLIES 4
F-Secure
F-Secure

Re: Cannot PING from one VLAN to Another

Hello GCCSTAT,

 

In default Firewall profile (Office) incoming pings are disabled. Did you try to create a Firewall rule, which enables pings in both directions?

 

Best regards,

Vad

Aspirant

Re: Cannot PING from one VLAN to Another

yes I have tried it. But this happens to only one VLAN. which is Wireless VLAN. I can ping to other vlans like ipphone, servers, switches networks from my PC. 

F-Secure
F-Secure

Re: Cannot PING from one VLAN to Another

Please, contact support. We will need Firewall debug logs collected on affected machine for investigation.

 

Best regards,

Vad

Aspirant

Re: Cannot PING from one VLAN to Another

thanks, i have already open a ticket.