A certain Windows update installed through Software updater caused a Blue Screen of Death on all our PCs of a specific model. After being able to recover using a system restore point, i would like to exclude these updates from being installed automatically.
I created an exclusion rule, which works fine on PCs where the update had not yet been installed.
However, on the affected PCs, the update is still shown as "Updating installation status", since it tried and failed installation before.
A forced new scan of required updates does not change anything on the state.
How can I reset the status of such an update and make sure it is not installed again?
What F-Secure product do you have on affected machines?
If you have Client Security, you can tune the F-Secure Software Updater > Installation log > Remove entries after policy. For example, if you had the BSOD a week ago, set the policy to 6 days, and the status will disappear from PMC in a short time. After that you can restore policy back to default 30 days, if you wish.
This topic has been closed due to inactivity. If you would like to discuss this topic further, please start a new post.
You can reference this topic in your post by adding this link:
Visit the Community
Check our Forums or How-to & FAQs for advice or answers
View User Guides
Refer to our getting started guides and product manuals
Talk to our Support agents and get answers to your questions