Anti-Virus firewall daemon stopped responding

Scholar

Re: Anti-Virus firewall daemon stopped responding

Hi,

 

I was able to test 13.10 on a few machines ahead of time and it seems that this error has now gone away on those machines. We will be deploying this to all affected machines within 2 weeks and I'll post again if any of them still error out.

Scholar

Re: Anti-Virus firewall daemon stopped responding

Unfortunately the error appears to have resurfaced on the machines mentioned previously. It did go away for up to 3 days but seems to have returned over the weekend.

F-Secure
F-Secure

Re: Anti-Virus firewall daemon stopped responding

Hello Deolicious,

 

We will need firewall debug logs from affected machine for investigation.

Please, contact support.

 

Best regards,

Vad

Superuser

Re: Anti-Virus firewall daemon stopped responding

@Vad
Problem confirmed even for fresh CS13.10 on a fresh, updated W10 box.

FSDIAG uploaded yesterday, no response yet

Matthias
----------
perComp is a Platinum Partner of F-Secure since 1994. Any advice or help given by me in this forum is voluntarily and to my best knowledge based on working with the products since 1997. Direct contact for customers please check our homepage http://www.percomp.de

Scholar

Re: Anti-Virus firewall daemon stopped responding

Thanks MJ for your posts.

 

I can confirmed I have the same problem and have the same results in a newly set-up Win10 Pro system with all up to date patches on board. 

 

I have also uploaded the files to support and awaiting further advice

 

Vad

 

The service you mention is up and running.  Thanks for the suggestion.

F-Secure
F-Secure

Re: Anti-Virus firewall daemon stopped responding

Hello everybody,

 

We can't reproduce the problem on our environments, but we have a potential fix. Please, contact support to try it.

Let us know the results.

 

Best regards,

Vad

Superuser

Re: Anti-Virus firewall daemon stopped responding

new binaries fixed the problem on my end.

Matthias
----------
perComp is a Platinum Partner of F-Secure since 1994. Any advice or help given by me in this forum is voluntarily and to my best knowledge based on working with the products since 1997. Direct contact for customers please check our homepage http://www.percomp.de

F-Secure
F-Secure

Re: Anti-Virus firewall daemon stopped responding

Thanks for checking! We will create a hotfix for CS 13.x, and publish it after few more confirmations that it works fine.

 

Best regards,

Vad

Highlighted
Scholar

Re: Anti-Virus firewall daemon stopped responding

Fantastic news, MJ!!

 

Great work Vad!!

 

I'm still waiting for my binaries but I don't mind as both of you have solved the problem Smiley Wink

Scholar

Win10ProRe: Anti-Virus firewall daemon stopped responding

Hi Vad

 

Just an update to let you know that since I last posted, I have reinstalled Win10Pro and after updating everypatch up to and including falls creator feature update, the reinstallation of FSCS 13.10 is now successful using a fresh .jar file downloaded from FSecure and the error message "Anti-Virus firewall daemon stopped responding" has now dissappeared on its' own accord.

 

I have not had to use any new binaries like MJ as I am still waiting for the new tech support to help me, but that is not required now.

 

The only change in terms of Win10Pro behaviour is that I now get the "Firewalls are turned off. Your device may be vulnerable" message in the Windows Defender Security Centre console.

 

There are no error icon on FSCS in the taskbar and all seems to be working in the FSCS 13.10 control console so I assume this is just due to the Win10PRo bug of not recognising FSecure Firewall as per the following post in the FSecure Community:

 

Windows 10 Defender Security Center does not recognize the F-Secure Firewall

https://community.f-secure.com/t5/Business/Windows-10-Defender-Security/ta-p/93706 

 

Thanks again for all your time and attention with the problem that I had.

 

Much appreciated!

 

Smiley Wink

 

mas2