Administering Software Updater on Policy Manager (FAQ)
This article lists frequently asked questions
related to administering Software Updater.
Software updates module fails with code "Could not install update".
What do I do?
If such an error occurs, first try to install the update again. If the
error persists, contact our support team.
How do I know if the update installation on the client side is
When the update is successful, the update line disappears. The duration
will depend on the update installation time and Outgoing Packages Update
Interval (default - 10 minutes). If the update installation requires a reboot,
then the final result will be available only after all selected current round
of updates are installed and the host is restarted.
Is there a history tab for me to check for successful/missing
You can access this information on Policy Manager Web Reporting. Here,
you can see the installed and missing software updates per client. You can also
check update status on the client side in the Software Updater policy
What happens if a user shuts down his/her computer in the middle of
an update installation?
In this scenario, the update installation is interrupted. Before any
installation round starts, Software Updater creates a restore point so the user
can restore the system if needed.
Is there a slow link detection that won't allow updates to be
downloaded on slow connections?