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When faced with large Downadup potential, it may be useful to disable autorun or USB sticks completely. This article refers extensively to two...
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F-Secure has released a new generation engine for one of our core scanning engines, which, at F-Secure, we call Capricorn. The engine change brings...
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You are not able to access F-Secure Web Console. Instead, the following error message is displayed: https://127.0.0.1:25023/common/main.php: The page...
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After initialing a manual scan, the server/system experiences noticeable degradation in performance causing the server/system to hang.
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The F-Secure Anti-Virus for Windows Servers Web Console access is, by default, restricted to the local host only. You need to modify the webui.cnf...
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After having installed the F-Secure product on several workstations in the network, you notice that the Windows login is taking longer than usual,...
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To find out the latest information about these releases (both Standard and Premium), read carefully the Release Notes for these products.
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To find out the latest information about the F-Secure E-mail and Server Security 12.x and Server Security 12.x, read carefully the Release Notes for...
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This article provides information on how you can exclude files from scanning by using wildcard characters in the F-Secure antivirus products.
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This article explains how the Launch Scan After Update functionality works for the Anti-Virus component.
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This article describes what logic Automatic Update Agent (AUA) uses to prioritize its updates fetch.
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Issue: Carbonblack sensor and Server Security causing BSOD during reboot Resolution: When both products, Server Security and CarbonBlack sensor, are installed on the same server, BSOD occurs on every reboot. The problem is related to Windows Firewall. Existence of our drivers/services increases the chance of an MS bug to appear. Possibly our services issue some specific network requests, which cause memory corruption in the Windows firewall engine (memory corruption goes very deep into MS code of the firewall). This is an essential bug in the MS engine (possibly even a security vulnerability if such memory corruption could be made on request). This has been already reported to Microsoft.  The workaround/solution is to stop MS firewall before reboot or try to relax/change firewall rules on the server. More information about Carbon Black: https://www.carbonblack.com/ Article no: 000016167
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Issue: DNS resolution for certain sites are blocked with the product installed. How to avoid this from happening? Resolution: Most likely the DNS resolution is blocked by the Botnet Blocker feature. The site is rated as unsafe and hence blocked by the feature. You need to do the following: 1. Share the URL with the Labs team, for further investigation. The Labs team will whitelist the URL if the site is not malicious: https://www.f-secure.com/en/web/labs_global/submit-a-sample#sample-url 2. Whitelist the blocked site or the IP address of the blocked site via the Advanced View in the PM Console at: ======================================================================== * F-Secure Browsing Protection > Settings > Reputation Based Protection > Trusted Hosts * F-Secure Browsing Protection > Settings > Reputation Based Protection > Trusted Sites ======================================================================== Article no: 000003887
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Issue: The administrator receives the following alert from a server running Server Security and Microsoft SQL Server: "F-Secure Management Agent failed in an internal operation. Setting the policy variable 1.3.6.1.4.1.2213.59.2.20.20 (error=-510)" was not successful." The server in question was hosting multiple instances for SQL Server 2016. Resolution: Due to a limitation in the current software, the internal table for storing "missing updates" cannot accept multiple identical rows and Software Updater was detecting a missing update on both instances for MS SQL Server. Consequently, adding the second missing patch to "missing updates" table failed with error -510: "Set result: your table contains multiple identical rows". A fix for this issue will be released later 2019 in Client Security version 14.20. Server Security will also inherit the fix, once F.Secure releases a new version. Article no: 000016213
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