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Issue: A website (URL) is blocked by F-Secure Client Security Web Content Control feature. Where in the Policy Manager Console can I see a detailed explanation on why the site is blocked? Resolution: If a website (URL) is blocked by Web Content Control, no alert will be sent to the Policy Manager alerts page. To send this information to Policy Manager would be a violation of the user's privacy. The reason why a website has been blocked is shown for the local user in the browser. In the notification the user can see the content category which has been blocked.    If the website should not belong to the category, the user can click on the Report this website button to send a sample URL to F-Secure Labs to have the category corrected. If the end-user didn't see the reason why the website was blocked, verify that the F-Secure Browsing Protection extension is installed and enabled.    Article no: 000020769
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Issue: Do DeepGuard exclusions accept Windows environment variables or wildcards when the exclusion is created through F-Secure Policy Manager? Resolution: DeepGuard exclusions for F-Secure Client Security 13.11 do not support support wildcards or Windows environment variables. The full path and name of the file is required. A DeepGuard exclusion for F-Secure Client Security 13.11 can be created by following these steps: Log in to Policy Manager Console Highlight a host or policy domain from the domain tree Go to the the Settings tab and select Advanced View Navigate to F-Secure DeepGuard > Settings > Excluded applications Enter the full path of the application, for example: C:\Program Files\Application\app1.exe Distribute the policy DeepGuard exclusions for F-Secure Client Security 14 and later support both wildcards and Windows environment variables. Follow these steps to create an exclusion using a wildcard: Log into Policy Manager Console Highlight a host or policy domain from the domain tree Go to the Settings tab and select Standard view Go to Real-time scanning  Scroll down and enable Do not scan the following files and applications  Click Add and select Folder path Enter the folder path, for example: *\examplefolder\subfolder\* and click OK Distribute the policy  Article no: 000007234
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Issue: We are using the policy-based installation option to upgrade our clients, from which we receive status "Failed: download interrupted"  Resolution: By default F-Secure Policy Manager Server can handle a maximum of 50 simultaneous package download requests. If the network cannot handle the bandwidth required for 50 simultaneous downloads, the policy-based installation or upgrade operation might fail. This error can also be the result of, if you have a sub-network with low bandwidth, which tries to fetch packages for several minutes. For a network with low bandwidth, that can not handle such a high network load, we recommend to use the  F-Secure Policy Manager Proxy as an option. Policy Manager Proxy offers a solution to bandwidth problems in distributed installations of Client Security and Server Security by significantly reducing load on the networks. More about this topic can be found here.  Another solution, which can decrease the network load, is to use the additional_java_args setting: -DmaxSynchronousPackageRetrievalRequests=25 This settings changes the maximum number of simultaneously handled package download requests for policy-based installations.  You can apply this change on your F-Secure Policy Manager Server by following these steps: Open the Command Prompt as an administrator and use the command net stop fsms (This command stops the F-Secure Policy Manager Server service) Open regedit and navigate to HKEY_LOCAL_MACHINE > SOFTWARE > Wow6432Node > Data Fellows > F-Secure > Management Server 5 Select additional_java_args and double-click it Enter the following string to Value Data: -DmaxSynchronousPackageRetrievalRequests=25  Use net start fsms command to start the F-Secure Policy Manager Server service Note: If there is no existing additional_java_args registry entry, you can create one. Set the type as REG_SZ.   Article no: 000020477
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Issue: How to allow a local user to unload / disable / turn off all security features of F-Secure Client Security through Policy Manager? Resolution: Follow these steps to allow users to unload / disable F-Secure Client Security on their computer: Log in to F-Secure Policy Manager Console Go to Settings tab and select Advanced view Select F-Secure Management Agent -> Settings -> User Interface -> Allow user to unload products = Allowed always Now the users can unload / disable / turn off F-Secure Client Security security features locally on their computers. How to disable locally on Client Security 13.x clients: Right-click the F-Secure Client Security icon in the system tray  Click Unload Select either Unload and continue with current firewall profile or Unload and allow all network traffic How to disable locally on Client Security 14.00-14.10 clients: Open the F-Secure Client Security 14 local user interface Go to Tools  Click Turn off all security features How to disable locally on Client Security 14.20 and later clients: Open the F-Secure Client Security local user interface Click on the More options icon Click Turn off all security features   Article no: 000006262
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Issue: How to exclude a domain or specific website from Web Content Control disallowed site categories? The site belongs to a blocked category but users need to be able to access it.  Resolution: If a website or domain has been assigned a category that the administrator wants to have as disallowed, the Trusted sites exception list can be used to allow users to access the site.  The administrator can add the site as trusted by following these steps: Log in to Policy Manager Console Highlight a host or policy domain from the Domain Tree Go to the Settings tab Go to Web content control settings Click Add from the right side of the Trusted sites list Add the site or domain URL in the address field Distribute the policy Once the policy has been distributed, users will be able to access the site even though it belongs to a disallowed site category.   Article no: 000020443
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Issue: How to disable TLS1.0 and TLS1.0 in Policy Manager Server ? Resolution: The Java system properties for Policy Manager Server (PMS) can be specified via the Windows registry: Run Regedit as administrator. Create the following string registry key:  HKEY_LOCAL_MACHINE\SOFTWARE(Wow6432Node)\Data Fellows\F-Secure\Management Server 5\additional_java_args Specify the Java system properties in the following format: -DforbidDownloadingPublicKey=t rue - DenableVistaInteroperability=false Restart the Policy Manager Server service to make the new configuration take effect. Reference : https://community.f-secure.com/t5/Business-Suite/Policy-Manager-advanced/ta-p/11869 Article no: 000020383
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Issue: How do you set up the F-Secure Policy Manager Server to communicate via HTTP proxy? Resolution: How to enable: Navigate to folder C:\Program Files (x86)\F-Secure\Management Server 5\data on the Policy Manager server Open the fspms.proxy.config file Remove the # before the http_proxy line and add your password and proxy address Save the config file Restart the Policy Manager Server -service How to disable: Navigate to folder C:\Program Files (x86)\F-Secure\Management Server 5\data on the Policy Manager server Open the fspms.proxy.config file Add a # before the http_proxy line. The # means that the line is a comment and the setting will not be taken into use Article no: 000004324
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Issue: The F-Secure Policy Manager registration does not work and it returns a "Customer number is invalid" error. How to fix this? Resolution: Check the following items: Make sure that the customer number entered during registration is a correct one (the number is visible in the license certificate). Make sure that the license is still valid (the information is visible in the license certificate). Make sure you have valid F-Secure Client Security and Policy Manager versions: 11.xx and 12.xx are no longer supported. Policy Manager 12.x and earlier cannot connect to the registration server.  Article no: 000015351
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Issue: Will the F-Secure Policy Manager autodiscovery feature work if hosts located in different subnets or domains? Resolution: There should be no issue for F-ecure Policy Manager to autodiscover NT Domains to detect the hosts as long as; 1. The hosts can communicate to the Policy Manager Server 2. There is no block between host and Policy Manager Server (eg: firewall, proxy etc.) 3. There is trust relationship between the different domains If there is an issue where the NT Domains are not showing the hosts, it is recommended to run the net view command to troubleshoot the issue. Article no: 000018280
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Issue: Can you distribute Windows 7 Extended Security Updates via F-Secure Policy Manager? Resolution: No, unfortunately you can't distribute Windows 7 Extended Security Updates via Policy Manager to the clients. Article no: 000020121
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Issue: I have a syslog server, how can I forward alerts from F-Secure Policy Manager Server? Resolution: You can set Policy Manager to forward alerts to a third-party syslog server. Currently, both TCP and UDP transport protocols are supported. To configure syslog alert forwarding: Select Tools > Server configuration from the menu. Click Syslog. Select Forward alerts to syslog and enter the server address. By default, alerts are forwarded to syslog using UDP port number 514. If you want to use a different port, enter the port number after the server address, for example, test.com:8080. Select the message format. Both Syslog (RFC 3614) and Common Event Format messages are supported. Click OK. Next to configure Syslog alert forwarding: Launch Policy Manager Console Select Settings tab Switch to Advance View Under F-Secure Management Agent, select Settings Select Alerting > Alert Forwarding Select System logger, syslog checkbox Article no: 000002577
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Issue: Windows Management Instrumentation (WMI) Integration with F-Secure Policy Manager for Windows Resolution: F-Secure Policy Manager supports Windows Management Instrumentation (WMI) Integration. Policy Manager 13.xx Refer to the F-Secure Policy Manager admin guide Chapter 18, page 113 for more information. Policy Manager 14.xx Refer to the F-Secure Policy Manager admin guide Chapter 10, page 97 for more information. Instructions on how to obtain properties via WMI: For PSB, check the following link: https://help.f-secure.com/product.html#business/psb-portal/latest/en/task_D863946C3247471F948CD82785CC1A3A-psb-portal-latest-en For Business Suite, check the following link: https://help.f-secure.com/product.html#business/policy-manager/14.20/en/concept_E55FFF0187A54B79B30637C7983BDCC8-14.20-en Article no: 000002821
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Issue: How to upgrade F-Secure Policy Manager to a newer version on a Windows Server? Resolution: Database maintenance is automatically started as part of any Policy Manager upgrade or re-installation to ensure that the database structure is compatible with the latest version. The maintenance tool creates a backup of your database, after which it verifies the database integrity and then applies the updated schema to the contents of the database. It also cleans up any invalid data to optimize the size and performance of the database. To upgrade from a previous version of F-Secure Policy Manager, we recommend that you first back up your existing Policy Manager data: Create a full backup of the Policy Manager data (H2 database, preferences and other files). The backups are stored in the <F-Secure installation folder>\Management Server 5\data\backup folder. For more information about how to do a full backup, consult Policy Manager Administrator Guide. Download the newest F-Secure Policy Manager installation file from the downloads page Run the F-Secure Policy Manager setup on a computer that has the Policy Manager components installed The Policy Manager setup recommends that you upgrade the components that are installed on the computer. Continue with the default options to upgrade the installed components while keeping the existing configuration Article no: 000010751
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Issue: Policy Manager Server is rejecting Policy Manager Console connections from a remote host.  When trying to connect to Policy Manager Server running on Linux using a Windows machine, the following error is displayed: "Cannot connect to server 172.16.0.6:8080. Check that the host name and port number are correct. Port number 8080 is used by default". When checking netstat output on a Windows server running the Policy Manager Server, the administration module (default port 8080) is listening on Local address 127.0.0.1 Resolution: By default F-Secure Policy Manager Server is set up to only accept connections from localhost. Follow the steps below to allow remote connections and then test the connectivity from the remote Policy Manager Console. If Policy Manager Server is installed on a Windows OS: Stop F-Secure Policy Manager Server services Open registry Go to: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Data Fellows\F-Secure\Management Server 5 Edit the value of [REG_DWORD] RestrictLocalhost to 0 Start F-Secure Policy Manager Server services If Policy Manager Server is installed on a Linux OS:  Stop the Policy Manager Server daemon (/etc/init.d/fspms stop) Open the file /etc/opt/f-secure/fspms/fspms.conf Check the line adminExtensionLocalhostRestricted value and make sure the value is set to false Save the file and restart the Policy Manager Server daemon (/etc/init.d/fspms restart) Once Policy Manager Server service has restarted, try to login from the remote Policy Manager Console. Please do check our other F-Secure Community KB article as well. Article no: 000001368
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Issue: Issues are appearing on isolated Client Security 14 hosts after performing offline malware definition updates (as documented here) Malware scan won't start. It is waiting for malware definition updates to install List of updates is showing Aquarius as Not installed Resolution: The offline updates package needs to be prepared from a Policy Manager Server running the same major version as the client software. If a package for a 14-series client is prepared using a 13-series Policy Manager, there will be update packages missing which will result in these issues.  To resolve, update the Policy Manager Server to the latest version and repeat the update process on the client(s). Article no: 000018917
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Issue: When installing F-Secure Policy Manager 14.x, user receives the following error after clicking Next on the Configure ports page: Error: "The Host Module HTTPS port number specified is already in use."   Resolution: If the port you have chosen for F-Secure Policy Manager communication is in use by other services (e.g Microsoft webserver), thus causing a conflict, you can solve the issue by changing the port F-Secure Policy Manager will use or by deactivating the service causing the conflict or changing the port that service is using.    Article no: 000018483
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Issue: What is considered "new infection" in the F-Secure Policy Manager Web Reporting view? Resolution: Log on to your F-Secure Policy Manager Console Select the Policy domain   or Host   /   you want to edit Switch to the Alerts tab Every item in the list, which is not marked as "read" will be considered as "new" in the Web Reporting Note: As long as an item in the Policy Manager Console Alerts list is not marked as "read", it will appear in the Web Reporting in the list for "New top 10" and "New infection details". Article no: 000018681
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Issue: We used to be able see in the Policy Manager Console Alerts list frequent alerts with the source being F-Secure Anti-Spyware. After upgrading to F-Secure Client Security 13 or newer such alerts are not being sent from the clients. Where can we see events from the F-Secure Anti-spyware module? Resolution: The F-Secure Anti-Spyware reporting has been integrated to F-Secure Anti-Virus in F-Secure Client Security 13 and newer versions. If you have for example F-Secure Client Security 14 installed on your clients, any Anti-Spyware alerts are reported to Policy Manager Console, the source will be shown as F-Secure Anti-Virus.   Article no: 000018481
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Issue: Does F-Secure Policy Manager create and maintain an audit log for user and admin activity? For example for these events: User login / logoff Host deletion  / add / rename events Policy sub-domain deletion / add / rename events  Change of policy settings Resolution: The F-Secure Policy Manager server logs can be found in the following folder: C:\Program Files (x86)\F-Secure\Management Server 5\logs The user login actions are not recorded, but there are 2 logs that record actions made by the users while logged in to the console. Changes made to policy settings: fspms-policy-audit.logs Changes made to the Policy domain computers/servers or specifically changes made to the policy domain structure: fspms-domain-tree-audit.logs Q: How to find out who deleted a policy sub-domain in Policy Manage Console? A: This information is available in the fspms-domain-tree-audit.logs. Below is an example, where a sub-domain called test was added and immediately deleted. 05.12.2019 09:44:17,785 INFO [audit.domainTree] - User 'admin' added domain test (id=76) to domain Root (id=1) 05.12.2019 09:44:23,615 INFO [audit.domainTree] - User 'admin' deleted domain test (id=76)   Article no: 000007129
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Issue: I have forgotten my login password to F-Secure Policy Manager Console, how do I reset the admin password? Resolution: If you have lost the password for the admin user, or if the account was accidentally deleted, you can reset the admin account for Policy Manager on Windows by following the steps below: Stop F-Secure Policy Manager Server service  Open command line prompt as administrator Run the reset-admin-account.bat from this location: C:\Program Files (x86)\F-Secure\Management Server 5\bin\ Enter your new password Start F-Secure Policy Manager Server service Try to log in to Policy Manager Console For Policy Manager on Linux, use the following script to reset the user account: /opt/f-secure/fspms/bin/fspms-reset-admin-account If you are still not able to login to Policy Manager Console, make sure the account used in the login windows is admin (and not administrator). Article no: 000002657
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If you want to exclude files or folders from being scanned by Real-Time scanning, follow these steps:
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Issue: What are the default ports used by Policy Manager Server and Policy Manager Proxy? This article lists the network ports that F-Secure Policy Manager Server and F-Secure Policy Manager Proxy uses. If you use any port filtering devices or software, verify that the required ports are available. Port filtering devices and software include firewalls, routers, proxy servers or IPsec.   Resolution: Default TCP-Ports: F-Secure Policy Manager:  8080 Default https-port used for Admin module used for communication with Policy Manager Console. 8081 Default https-port for F-Secure Policy Manager Web Reporting, the graphical reporting system included in Policy Manager Server. 443 Default https-port used for the host module used for communication with the hosts, excluding client database-updates. 80 Default http-port used for the host module used for communication with the hosts (legacy F-Secure clients). All F-Secure clients by default download database updates using this port. Default TCP-Ports: F-Secure Policy Manager Proxy: 443 Default https-port used for the host module used for communication with the hosts, excluding client database-updates. 80 Default http-port used for the host module used for communication with the hosts (legacy F-Secure clients). All F-Secure clients by default download database updates using this port. Note: F-Secure Web Reporting might not be enabled in your configuration. The Policy Manager Server admin module is not by default exposed to other network interfaces than localhost. Software Updater (SWUP) updates are downloaded on port 80.   Article no: 000018194
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Issue: I would like to register my F-Secure Policy Manager Server which is not connected to a network (offline), how do I proceed? Resolution: Contact F-Secure support by opening a support request (https://www.f-secure.com/en/web/business_global/support/support-request) Provide the following information for F-Secure technical support to create an offline registration file: Account Name Customer ID Installation ID  Business Suite license Expiry date How to obtain Customer and Installation ID: Open F-Secure Policy Manager console, and go to Help menu > Registration dialog, or; Find the information from the Policy Manager Server installation folder, ...\F-Secure\Management Server 5\Data (Windows) or /var/opt/f-secure/fspms/data (Linux), open the file called upstream-statistics.json using notepad. Customer ID is on line 5 and Installation ID is on line 6. Once support has provided you with an offline registration file, use the following steps to activate it on your Policy Manager Server Windows: Copy the offline registration file to the folder F-Secure\Management Server 5\data Restart the F-Secure Policy Manager Server services by typing the following command in an elevated command prompt (CMD):   net stop fsms   net start fsms Linux: Copy the offline registration file to the folder /var/opt/f-secure/fspms/data  Restart the fspms daemon:  # /etc/init.d/fspms restart F-Secure Policy Manager will be activated until the expiry of your current subscription. After renewing the subscription you need to request a new registration token from support. Make sure to do this some time in advance so that you don't end up with an expired Policy Manager Server. Article no: 000001107
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Issue:  I distributed an invalid policy to multiple hosts using Policy Manager Console. How can I troubleshoot this or identify what settings was changed and to which hosts it was distributed? Resolution: To locate this information, you can use available logfiles from the server running Policy Manager. fspms-domain-tree-audit.log Below is an example of this this logfile: 10.10.2019 13:21:59,139 INFO [audit.domainTree] - User 'admin' deleted host with identity 79fee1c5-e85b-4a90-b462-09354abb56fd (id=3) 10.10.2019 13:22:06,519 INFO [audit.domainTree] - User 'admin' moved host with identity b8a4bb94-2a9a-4830-b45b-8e45a531279c (id=36) to domain CS 14 hosts (id=4) 22.10.2019 14:14:12,929 INFO [audit.domainTree] - User 'admin' deleted host with identity f4ef246e-61c2-4ac1-949b-f0d3d3be4aa3 (id=35) 28.10.2019 10:54:20,208 INFO [audit.domainTree] - User 'admin' added domain test domain (id=39) to domain Root (id=1) This logfile allows us to understand host- and domain.operations (including the root-domain). Operations include the following: add, remove, rename, move. In our example, the last line, the user ADMIN added a new sub-domain "test domain" with id=39. Another file we are interested in called: fspms-policy-audit.log Below is an example of this this logfile: 23.10.2019 12:22:02,929 INFO [audit.policy] - type="lockedOnClient", domainId="36", OID="1.3.6.1.4.1.2213.12.1.111.2.100.100.60", oldValue="false", newValue="true" 23.10.2019 12:22:02,929 INFO [audit.policy] - type="lockedOnClient", domainId="36", OID="1.3.6.1.4.1.2213.12.1.111.2.100.100.61", oldValue="false", newValue="true" 23.10.2019 12:22:52,528 INFO [audit.policy] - User="admin" applied the following policy changes: 23.10.2019 12:22:52,528 INFO [audit.policy] - type="setting", domainId="36", OID="1.3.6.1.4.1.2213.12.1.111.2.100.100.61", oldValue="null", newValue="c:\test\printfile_release.exe" 23.10.2019 12:23:19,545 INFO [audit.policy] - User="admin" applied the following policy changes: 23.10.2019 12:23:19,545 INFO [audit.policy] - type="setting", domainId="36", OID="1.3.6.1.4.1.2213.12.1.111.2.100.100.61", oldValue="c:\test\printfile_release.exe", newValue="" 23.10.2019 12:34:32,557 INFO [audit.policy] - User="admin" applied the following policy changes: This logfile provides an audit trail for setting changes meaning (what setting was changed and how). The sub-domain in Policy Manager Console is reflected by DomainId. The actual settings is referred to by the OID:   23.10.2019 12:22:52,528 INFO [audit.policy] - type="setting", domainId="36", OID="1.3.6.1.4.1.2213.12.1.111.2.100.100.61", oldValue="null", newValue="c:\test\printfile_release.exe" How do we find the setting 1.3.6.1.4.1.2213.12.1.111.2.100.100.61 in Policy Manager Console? This is perhaps the trickiest part, because we do not have a list of settings available. However, you can find the settings by using Policy Manager. The part of the address that identifies the F-Secure company in the OID is 1.3.6.1.4.1.2213. The latter part identifies the application and the specific setting in the application. Here we have  12.1.111.2.100.100.61 See screenshot capture1.pnn: by selecting "F-Secure Anti-Virus" in Policy Manager Console, you can se that the application is "F-Secure Anti-virus" -> "Object identifier" = 1.3.6.1.4.1.2213.12 When we go further inside the settings in "F-Secure Anti-Virus", we can locate the relevant setting here: - F-Secure Anti-virus    -> Settings     -> Settings for real-time protection        -> Scanning options           -> File scanning               -> Inclusions and exclusions                 -> Excluded processes. To give you an example using syntax we saw in fspms-policy-audit.log: 23.10.2019 12:22:52,528 INFO [audit.policy] - User="admin" applied the following policy changes: 23.10.2019 12:22:52,528 INFO [audit.policy] - type="setting", domainId="39", OID="1.3.6.1.4.1.2213.12.1.111.2.100.100.61", oldValue="null", newValue="c:\test\printfile_release.exe" Based on the information we learned, this entry translates to: Policy Manager Console User=Admin, applied the process exlusion "c:\test\printfile_release.exe" exclusion for domain "test domain" (DomainID was available in fspsm-domain-tree-audit.log) . Article no: 000017432
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Issue: How can i find out what was the last policy issued to a host in Policy Manager Console? Resolution: Check the screenshot below. This shows the field Policy file timestamp, which reflects when the policy file for this host was created. The same screen also indicates, whether the host has this latest policy in use as the column Policy in use states Latest. However, some of these fields are not visible by default (e.g. Policy in use). To enable or disable them, right-click the column header and left-click to enable or disable different fields. Article no: 000017386
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Issue: I need to enable or disable the Browsing Protection feature on some client, how can I do it centrally using Policy Manager Console? Resolution: Open F-Secure Policy Manager: Settings [Standard view] F-Secure Browsing Protection Uncheck the box to Disable or Enable Browsing Protection After you have chosen your setting, make sure that the padlock is closed, after that you can distribute the policies (Ctrl+D) Note:  F-Secure Browser Protection is an integrated Module within the package, that can be only deactivated via Policy Manager or locally from the Client. If you have disabled Browsing Protection for your Clients, and you want to hide the browser plugin deactivated message in main local UI Please ask customer support to provide you the file  FSCS1410-HF03-signed.jar when you submit a ticket.  This  specific hotfix removes notification about disabled BP from UI, while it is disabled. Distribution details for centrally managed hosts: Log in to F-Secure Policy Manager Console  select the Installation tab  Click Installation packages and select import to import the downloaded hotfix jar file Select appropriate domain or host and press Install Select the hotfix Distribute policies Article no: 000004715
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Issue: After installation, user is unable to launch Policy Manager Console and they receive error: "The item referred by this shortcut cannot be accessed. You may not have the appropriate permissions". Resolution: The setup wizard creates the user group FSPM users. The user who was logged in and ran the installer is automatically added to this group. To allow another user to run Policy Manager Console you must manually add this user to the FSPM users user group. To add users to a group, use the following instructions: Click on the Server Manager icon on the bottom left of the Windows desktop  Select the Tools menu in the upper right, then select Computer Management Expand Local Users and Groups Expand Groups Double-click on the group to which you want to add users Select Add Enter the name of the user you wish to add to the group, then select Check Names You can separate names with a semicolon if you want to add more than one user Press OK when complete, then OK again to finish Article no: 000017207
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Issue: How to update malware definitions for Policy Manager 13.x/14.x in an isolated network. Resolution: Policy Manager offers two options for updating virus definitions in isolated networks that have no direct connection to the Internet. If your network configuration allows Policy Manager to access internal resources with Internet access, we recommend that you use Policy Manager Proxy as the source for updates. For more details click here. If using Policy Manager Proxy is not an option, you can use a tool provided with Policy Manager to fetch the updates as an archive and copy that to the server where Policy Manager is installed. For more details click here. Article no: 000002697
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This article describes the use of the database recovery tool available since PM version 12.10.
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This article describes the use of the database recovery tool available since PM version 12.10. If you are running the Policy Manager version 12.00 or...
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If your network setup does not allow Policy Manager to connect to the Internet, but allows connections to internal resources that can access the...
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When you cannot use a connection to an intermediate proxy due to security policies, you can update the malware definitions using the tool provided...
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This article describes how to upgrade from F-Secure Policy Manager 12 to version 13.
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Policy Manager Console prompts an error message: "Cannot connect to the server: localhost:8080. Check that the host name and port number are correct....
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This article describes how you can reset both F-Secure Automatic Update Agent (AUA) and F-Secure Automatic Update Server (AUS) database repositories...
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F-Secure Policy Manager supports some advanced configuration using Java system properties. This article describes how you can specify the Java system...
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This article describes how you can move Policy Manager Server (PMS) to a new server.
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To register your F-Secure Policy Manager in an isolated or offline environment, you need to get an offline registration file (or token) from F-Secure...
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Your computer is protected with predefined firewall settings. Usually, you do not have to change them. However, you may have to change the settings,...
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This article describes how you can set up the F-Secure firewall for Windows 7 DirectAccess from Policy Manager Console (PMC).
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The following steps describe Policy Manager Proxy node installation for both Windows and Linux.
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F-Secure has released a new generation engine for one of our core scanning engines, which, at F-Secure, we call Capricorn. The engine change brings...
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To be able to combat the more adaptive and targeted attackers of the future even better, F-Secure has made a significant engine update.
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This article describes how you can configure the MyNetwork rule in F-Secure Policy Manager.
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There are several ways to get the Hardware ID for a device for the Device Control rules; Using Device Control statistics or Windows Device Manager.
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If double-byte characters are used in the server addresses, the communication with the server will not function properly.
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When deploying cloned virtual machines from a template, Policy Manager identifies them as identical machines even when each machine is configured to...
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To maintain a high protection level, you may notice an increase in bandwidth due to the increased number of updates released per day. Policy Manager...
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F-Secure Software Updater scans computers for missing software updates, and keeps Windows and third-party applications up to date and patched from...
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Next-gen proxy is a role of Policy Manager Server, in which it proxies certain requests to Master Server while serving BackWeb and software updates...
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