Issue: When I run the command fsav [path/file] the command returns "ERROR: Password protected file"  Resolution: "Treat password-protected files as safe" setting on WEBUI has been disabled. This means that a message of "Password protected file" will be output every time such files are being scanned.  By default, the setting is enabled which means that any password protected files are considered to be safe and the scan result will always show as "clean". To revert; Login to WEBUI  Click on "Advanced mode" Go to "Virus Protection" > "Real-time Scanning"  Enable the "Treat password protected archives as safe" setting Click on the "Save" button at the right bottom of the page. For Manual Scans, go to  "Virus Protection" > "Manual Scanning"  Enable the "Treat password protected archives as safe"  Click on "Save" button Article no: 000017212

Issue: How do I uninstall / remove F-Secure Linux Security 11.xx? Resolution: Follow these steps to fully remove F-Secure Linux Security 11.xx:  Execute the following script as root:  # /opt/f-secure/fsav/bin/uninstall-fsav Check, if any of the following three directories remain: # /etc/opt/f-secure # /opt/f-secure # /var/opt/f-secure If any of those directories still exists, manually remove them: # rm -rf/etc/opt/f-secure # rm -rf/opt/f-secure # rm -rf/var/opt/f-secure This will remove all parts of the Linux Security 11.xx product Article no: 000006007

Issue: Question 1: What user account should I provide for the web user interface access when executing command /opt/f-secure/fsav/fsav-config on Linux Security 11.x? Question 2: Are there any commands to run before and create a user? Question 3: Is there a default user created by F-Secure? Resolution: Answer 1: The user provided when running fsav-config should be an existing non-root user on the system.  Answer 2: If the user account was only created after executing fsav-config, rerun the script  /opt/f-secure/fsav/fsav-config and provide the user account. Answer 3: F-Secure does not create a user account at installation time, this needs to be created and provided by the administrator. Article no: 000019640

Issue: When installing F-Secure Linux Security 11.10, the following error is shown after entering the license code: Invalid keycode. After that is requests the license code again: Please enter the keycode you have received with your purchase of F-Secure Linux Security. Resolution: Make sure that the license is typed correctly, and that you are entering a key belonging to the correct product. Trying to enter a code belonging to for example F-Secure Linux Security 64 would result in this error. The license key that you have received is to be used with Linux Security 64 bit server edition. Our licenses are dependent on the software version, meaning a license created for a software version 11 cannot be used on another version installation. If you don't have the correct license code you should contact your reseller and request  the license for Linux Security 11.XX as that is the one required for this version. Article no: 000018082

Issue: How do I create the netstat logfile on a Linux System? Resolution: Follow these steps to create the netstat logfile: 1. Open Terminal 2. Upgrade to Root 3. Insert the following command:  netstat -anp  4. When you have the following information, please create a text file of it with the following command: netstat -anp > example.txt 6. The file will be saved in the directory where you ran the command (you can verify the folder you are in by running the command: pwd) Article no: 000018382

Issue: Will SUSE Linux Enterprise 15 be supported by F-Secure Linux Security version 11.10 and F-Secure Linux Security 64? Resolution: SUSE Linux Enterprise 15 will only be supported by F-Secure Linux Security 64 which is the successor of F-Secure Linux Security version 11.10. Currently, this support is planned to be available during the first half of 2020 Linux Security 11.10 will not support the latest Linux distributions and it only supports old non "systemd" Linux distributions.   Article no: 000018265

Issue: Is it possible to define wildcard exclusions with F-Secure Linux Security 11.10 or is full path the only supported option? Resolution: Wildcard exclusions for scans are not supported by F-Secure Linux Security 11.10. Full path is required to be used when creating exclusions.  Article no: 000018262

Issue: How to update F-Secure Linux Security 11.x virus databases manually in an isolated or offline environment with no internet connection? Is the update package self-contained, meaning it contains all signature updates, or is it an incremental update?   Resolution: Note: This article assumes deep technical understanding of both F-Secure's products and the relevant operating system. If you are unsure, contact F-Secure support for assistance. To update the virus definition databases for F-Secure Linux Security 11.x manually from the command line: Download the fsdbupdate9.run file from http://download.f-secure.com/latest/fsdbupdate9.run. The file is a self-extracting file that stops the AUA daemon, updates the databases and restarts the AUA. As a root user, run the  dbupdate fsdbupdate9.run  command where fsdbupdate9.run is the absolute or relative path to the fsdbupdate9.run file. The update package is self-contained and contains all necessary updates. Article no: 000011352

Issue: What are the main differences between F-Secure Linux Security 64 and F-Secure Linux Security 11.x?   Resolution: Linux Security 64 is a native 64-bit application, however there are some differences compared to the previous released version Linux Security 11.x, most notably: no support for standalone installation mode no support for Protection Service for Business (PSB) installation mode no firewall no web user interface (for remote management with browser) no support for F-Secure Policy Manager Proxies no support for unattended (scripted) installations The list of supported Linux distributions is also different with some legacy distributions only being supported by Linux Security 11.x.  Also note, that while the installer for LS 64 is created/exported in Policy Manager Console, neither Linux Security 11 nor Linux Security 64 can be deployed/pushed to hosts using Policy Manager Console. Article no: 000014897

This article provides information on installing the F-Secure Linux Security 11 and Policy Manager for Linux 12 on the same server.

This article explains how you can update the F-Secure Linux Security virus databases manually.

This article describes how you can setup an HTTP proxy for Linux Security.

Further analysis is needed to pin-point the problematic file and/or process that is causing the performance issue. By setting fsoasd (real-time...

This article describes how you can configure F-Secure Automatic Update Agent (AUA) to use F-Secure Policy Manager Proxy (PMP) or HTTP proxy.

F-Secure has released a new generation engine for one of our core scanning engines, which, at F-Secure, we call Capricorn. The engine change brings...

All Linux distributions are transitioning to systemd. Out of the box, systemd services make use of namespaces to contain their temporary files. For...

Linux Security 11.00 on RHEL/CentOS 7.x causes processes to hang when on-access scanning is turned on. The system log warns about one or more...

You cannot use the Anti-Virus mode of PMC to administer Linux products. Use the Advanced mode instead.

This article lists down all the current known issues for F-Secure Linux Security 11.10.

This article lists down all the current known issues for F-Secure Linux Security 11.00.

After upgrading to Linux Security Full Edition version 11.00, the following error message appears on the web UI: The requested resource is not...

Creating a new file on CIFS (Samba) file share blocks the operation and the system for 30 seconds before finishing. Other file operations and malware...

The on-access scanner daemon is not running after installing Linux Security. Consequently, no file access is scanned for malware.

To maintain a high protection level, you may notice an increase in bandwidth due to the increased number of updates released per day. Policy Manager...

Some Linux distributions and Linux installations may require certain software packages to be installed or workarounds to be applied before the...

This article describes the exit codes of fsav(3), the command line scanner module included in the Security Platform and F-Secure Linux Security.

A MIB is an informational file that describes the settings that can be made with an F-Secure product and their settings for this product.

This article provides information about Linux syslog-related information for configuring the F-Secure Management Agent Alert forwarding.

Policies are product configurations created on F-Secure Policy Manager and automatically picked up by the client machines. They define the settings of...

This article describes what logic Automatic Update Agent (AUA) uses to prioritize its updates fetch.

Issue: In Policy Manager, F-Secure Linux Security installed as clone image is not listed under the domain tree. Resolution: Follow the instructions in the F-Secure Linux Security administrator guide to clear the host UID after deploying Linux clone image. This is explained in page 9 section 2.3, Central Deployment Using Image Files here. Article no: 000014351