Why are the setting changes for "Email Alert Forwarding" reverted automatically after changing the configuration in the Email and Server Security 12.x Web Console?

Issue:

Why are the setting changes for "Email Alert Forwarding" reverted automatically after changing the configuration in the F-Secure Email and Server Security 12.x Web Console?

Resolution:

Most likely Email and Server Security 12.x  has been installed to be centrally managed by a F-Secure Policy Manager Server.

By default local user changes are disallowed for email alert forwarding. You can allow local users to change email alert forwarding through the Policy Manager Console:

  1. Log in to the Policy Manager Console
  2. Select the host or domain from the Domain tree 
  3. Go to the Settings tab
  4. Select the Alert sending page
  5. Untick the checkbox under Alert forwarding 
  6. Distribute the policy
Now the local user is allowed to change email alert forwarding settings through the Email and Server Security Web Console. 

Article no: 000018060

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Version history
Revision #:
2 of 2
Last update:
‎15-11-2019 12:14 PM
Updated by: