Unable to change Management Server Address on Client Security or Server Security hosts because the public and private admin keys do not match.
Need to migrate hosts between two Policy Manager Servers without having to do a re-installation of the software client side.
If your Policy Manager ONLY manages clients running Client Security 14.00 or newer, you can create a Keyreplacer yourself with a tool that can be provided to you by support.
The tool comes with instructions on how to create the keyreplacer-file. You will need to know the IP-address or hostname of the new Policy manager, the http- and https-ports that it uses, and depending on the situation, its admin.pub-file (see steps to download admin.pub below). To deploy the keyreplacer, see steps for "Instruction to deploy the Key Replacer fix" below.
In case you are also managing other installations, kindly provide us with the following information from the new Policy Manager for assistance to create Key Replacer fix.
Instruction to deploy the Key Replacer fix
You can also stop Policy Manager service by opening a command prompt with elevated mode and typing in the below command.
net stop fsms
Locate this registry key:
"HKEY_LOCAL_MACHINE\SOFTWARE\Data Fellows\F-Secure\Management Server 5" for - 32bits OS
"HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432node\Data Fellows\F-Secure\Management Server 5" for - 64bits OS
Data field: -DallowUnsignedWithRiwsAndMibs=true
Note: Please don't remove the -D on the beginning of the string or it will not work properly.
The same works for Linux, but you need to use config file /etc/opt/f-secure/fspms/fspms.conf instead of the registry. Create a new line with parameter additional_java_args and specify Java system properties in its value in quotes in the following format: -DpropertyName=value. Multiple properties can be specified using space as a delimiter. Property names and values are case sensitive.
Example: additional_java_args=-DallowUnsignedWithRiwsAndMibs=true -Dh2ConsoleEnabled=true -DmaxSynchronousPackageRetrievalRequests=100
After the deployment is finished import the hosts in the Policy Manager Console by going to the Installation tab and clicking "Import new hosts".
Article no: 000003212
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