Advanced Threat Protection

Sort by:
Issue: How can I reset a forgotten Rapid Detection and Response Service (RDS) portal password? Resolution: In order to reset your password, do the following:  Open the RDS login page https://portal.rds.f-secure.com.  Click the Forgot your password button. Type in your email address, and click Send. This will send you an email with a link to reset your password. If you can't find this email in your inbox, check your spam or junk mail folder. (Note: The password reset link in the email expires in two hours). Click on the link in the email. Type in your new password and click on Reset. The new password is immediately taken into use. Go back to the login page, enter your new credentials and log in. If you do not receive the Password Reset Email, then contact F-Secure Technical Support. Article no: 000018066
View full article
Issue: What is the firewall configuration requirement for F-Secure Rapid Detection Service (RDS) network sensor? Resolution: As the device needs to call the RDS backend for collection and management purposes, you must allow connections to the following hosts: doorman.sc.fsapi.com over TCP port 443 lorsp.sc.fsapi.com over TCP port 443 lorsp.sc2.fsapi.com over TCP port 443 por1-timon-alpha02.sp.f-secure.com over TCP ports 4505 and 4506 time.f-secure.com over UDP port 123 Should there be no way of whitelisting on a per-domain basis, IP addresses are provided below: 52.211.24.218 over TCP port 443 52.30.135.216, 52.214.234.48, 34.251.224.248 over TCP port 443 46.228.134.213 over TCP ports 4505 and 4506 46.228.134.122, 46.228.134.123, 52.211.114.129, 34.241.107.203 over UDP port 123  Note: The IP addresses can change due to modifications to the backend environment; use the command dig +noall +answer <domain.to.check> (Linux) or nslookup <domain.to.check> (Windows) to get the IP address to which the domain <domain.to.check> resolves. Article no: 000003525
View full article
The Windows sensor does not install and the following message appears:
View full article
If installing the sensor does not succeed, follow these steps to troubleshoot:Check that the sensor.conf file is copied to the correct location and has the correct privileges, and then rerun the installation.
View full article
Run the following commands to remove a failed installation, and then rerun the installation:
View full article
The RDS portal user can configure daily, weekly and monthly reports on detections perceived in the monitored IT environment. The reports contain...
View full article
To collect the client's database and diagnostic information, do as follows:
View full article
Use the diagnostics tool included in the product to collect diagnostic information as follows:
View full article
Use the diagnostics tool included in the product to collect diagnostic information as follows:
View full article
The RDS Windows sensor supports several approaches to configuring proxy information.
View full article
In this article, we outline the system and environment requirements necessary for deploying RDS sensors.
View full article
To ensure that the RDS sensors are fully operational, we strongly recommend that you allow the connection to these entire sub-domains:
View full article
The Rapid Detection and Response Service uses the data, as well as our human expertise to respond to the severity in the appropriate way. For example,...
View full article
F-Secure Rapid Detection & Response Service (RDS) is a managed intrusion detection and response service that combines the best technology with the...
View full article
The RDS Windows sensor supports both 32-bit and 64-bit platforms and is designed to run on both client and server versions of the Microsoft Windows...
View full article
The RDS Mac sensor supports the following versions of the macOS operating systems: macOS 10.13 (High Sierra) macOS 10.12 (Sierra) OS X 10.11 (El...
View full article
The RDS Linux sensor is designed to run on any recent major version of the following 64-bit (amd64) linux distributions. Note: Containers are not...
View full article
For servers, we are currently able to collect the necessary data with our generic sensors, so there is no need for separate server sensors.
View full article
When an update to the RDS sensors is available, F-Secure notifies your organization.
View full article
No. RDS only works with a working internet connection, as it is a cloud solution. However, proxy support is available.
View full article