Why is the Isolate Host button missing from the assets' information page in the Rapid Detection and Response (RDR) portal ?

Issue:

Why is the Isolate Host button missing from the assets' information page in the Rapid Detection and Response (RDR) portal?

Resolution:

Isolate Host function in the RDR Portal is only available for PSB Computer Protection / Server Protection + RDR hosts. 

Business Suite + RDR hosts do not have the option to isolate via the RDR portal, but can be isolated using the Policy Manager Console Operations tab.

Article no: 000019141

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