The RDS Mac sensor does not install. What should I do?

If installing the sensor does not succeed, follow these steps to troubleshoot:

  1. Check that the sensor.conf file is copied to the correct location and has the correct privileges, and then rerun the installation.
  2. Check the system logs for general errors (messages starting with the sensord prefix):
    sudo cat /var/log/system.log | grep sensord
  3. Check your configuration
    • Check the firewall rules for outbound connections.
    • Check that the proxy settings are correct.
    • Check that the sensor.conf file exists.
Pricing & Product Info

For product info and pricing please go to the F-Secure product page

Version history
Revision #:
9 of 9
Last update:
‎11-10-2019 06:48 AM
Updated by: