Community
User Guides
Support
Community
Help Forums
English Forum
General
About our Community
General Discussion
News and Feedback
Products
F-Secure SAFE
F-Secure FREEDOME
F-Secure KEY
F-Secure SENSE Router
F-Secure ID PROTECTION
Other products
Beta programs
Feature Requests
Finnish Forum (Tukifoorumi)
Tuotteet Kotiin
F-Secure SAFE
F-Secure FREEDOME
F-Secure KEY
F-Secure SENSE Router
F-Secure ID PROTECTION
Muut tietoturvatuotteet
Support Articles
Language
English
Suomi
Deutsch
Français
日本語
Svenska
Dansk
Italiano
Nederlands
Norsk
Polski
中文 (繁體)
Products & Services
F-Secure TOTAL
F-Secure SAFE / Internet Security / Anti-Virus
F-Secure FREEDOME
F-Secure KEY
F-Secure SENSE Router
F-Secure ID PROTECTION
Other products
Common topics
User Guides
Support
Login
|
Register
F-Secure SAFE或 Internet Security 顯示“計算機未受保護” - F-Secure Community
<main> <article class="userContent"> <h3 data-version="24" data-article="000001155" data-id="issue">Issue:</h3> <p>打開F-Secure SAFE或F-Secure Internet Security時，我收到錯誤“計算機不受保護”。它還告訴我重新啟動設備。</p> <h3 data-id="resolution">Resolution:</h3> <p>您的 F-Secure 安全產品（F-Secure SAFE或F-Secure Internet Security）報告“計算機未受保護”的原因有很多：</p><ul><li>計算機在 Windows 或產品更新後等待重新啟動</li><li>產品無法從 F-Secure 服務器下載最新定義</li><li>產品出現故障</li></ul> 逐一按照以下步驟操作，並在每個步驟後檢查是否解決了問題：<ol><li><u>重新啟動計算機</u>。<ul><li>重新啟動計算機後，打開F-Secure SAFE或F-Secure Internet Security並檢查問題是否已解決。</li></ul></li><li><u>檢查 Windows 更新：</u><ul><li>如果需要，運行更新</li><li>選擇“<b>開始</b>”按鈕，然後選擇<b>“設置”</b> > <b>“更新和安全</b>”>“ <b>Windows 更新”。</b></li><li>如果要手動檢查更新，請選擇<b>檢查更新。</b></li><li>選擇<b>高級選項</b>，然後在選擇更新的安裝方式下，選擇<b>自動</b>（推薦）。</li></ul></li><li><u>對產品執行手動更新。確保您的計算機已連接到 Internet</u> 。<ol><li>打開<b>F-Secure SAFE</b>或<b>Internet Security</b></li><li>單擊<b>病毒和威脅</b></li><li>單擊<b>檢查更新</b></li></ol></li><li><u>重新啟動F-Secure SAFE/Internet Security</u><ol><li>打開<b>F-Secure SAFE</b>或<b>Internet Security</b> 。</li><li>單擊<b>病毒和威脅</b></li><li>單擊<b>關閉所有保護</b></li><li>重新啟動電腦</li></ol></li><li><u>卸載並重新安裝產品。它可能出現故障。</u><ul><li>按照<a rel="nofollow" href="https://community.f-secure.com/common-home-en/kb/articles/5439-how-do-i-uninstall-f-secure-products-using-the-uninstallation-tool">這篇文章刪除產品：</a></li><li> <a rel="nofollow" href="https://community.f-secure.com/safe-en/kb/articles/5210-how-do-i-install-f-secure-safe-on-my-pc">安裝F-Secure SAFE</a></li><li> <a rel="nofollow" href="https://community.f-secure.com/safe-en/kb/articles/5221-how-do-i-install-f-secure-internet-security-or-anti-virus-on-my-pc">安裝F-Secure Internet Security</a></li></ul></li></ol><p>Article no: 000001155</p> <p><img src="https://us.v-cdn.net/6032052/uploads/GB5QKNE9FEQC/greyscale-regular.png" alt="powered by Google Translate" border="0" class="embedImage-img importedEmbed-img"></img><br>The content of this article has been machine translated from the English source article.<br>While reasonable efforts have been made to provide accurate translations, there may still be translation errors.</p> </article> </main>