Sesja Ochrony bankowości nie zamyka się automatycznie przy wylogowywaniu z banku

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Sesja Ochrony bankowości nie zamyka się automatycznie przy wylogowywaniu z banku - F-Secure Community

Objawy

Ten artykuł dotyczy tylko komputerów z systemem Windows.

W niektórych przypadkach funkcja Ochrona bankowości nie zamyka się automatycznie po wylogowaniu z banku internetowego i może nadal blokować dostęp do innych witryn.

Diagnoza

Gdy funkcja Ochrona bankowości wykrywa witrynę internetową banku jako bezpieczną, uaktywnia się i wokół ekranu pojawia się ramka funkcji Ochrona bankowości z zielonym znacznikiem wyboru. Wskazuje to, że otwarto witrynę banku online zabezpieczoną protokołem HTTPS.

Gdy wylogujesz się z sesji bankowości online, ramka funkcji Ochrona bankowości i powiadomienie w górnej części ekranu powinny zostać automatycznie zamknięte. Jeśli tak się nie dzieje, poinformuj nas o tym w następujący sposób:

Rozwiązanie

Otwórz nową kartę przeglądarki.
1. Zaloguj się na stronie banku online.
2. Wyloguj się z banku online.
3. Skopiuj adres internetowy (URL) strony wylogowania.
Otwórz formularz internetowy przesyłania próbek i utwórz zgłoszenie.
1. Wklej skopiowany adres internetowy (URL) w polu tekstowym Sample URL (Próbka adresu URL).
2. Zaznacz pole „I want to give more details about this sample and to be notified of the analysis results” (Chcę podać więcej informacji o tej próbce i otrzymać powiadomienie o wynikach) i wypełnij formularz kontaktowy.
3. W obszarze URL Type (Typ adresu URL) wybierz pozycję „Banking Protection related issue or problem” (Problem związany z Ochroną bankowości).
4. W obszarze Problem Type (Typ problemu) wybierz pozycję „Banking session does not end after logout” (Sesja Ochrony bankowości nie kończy się po wylogowaniu).
5. W polu Subject field (Pole tematu) wpisz Banking logout URL (Adres URL wylogowania ze strony bankowej).
6. W polu tekstowym Description (Opis) wprowadź wszystkie pozostałe informacje.
7. Wprowadź kod CAPTCHA i kliknij pozycję Submit URL sample (Prześlij próbkę adresu URL).
Na banerze powiadomienia Ochrony bankowości kliknij pozycję Zakończ, aby wyłączyć tę funkcję

Adresy internetowe (URL) zostaną dodane do naszej bazy danych, co z kolei pomoże nam ulepszyć i usprawnić usługę.