Gammel utløpsdato vises på Mac-maskinen etter at jeg har fornyet F-Secure SAFE-abonnementet mitt

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Gammel utløpsdato vises på Mac-maskinen etter at jeg har fornyet F-Secure SAFE-abonnementet mitt - F-Secure Community

Symptomer

Jeg har fornyet F-Secure SAFE-abonnementet, men produktet viser fremdeles den gamle utløpsdatoen.

Diagnose

Når du har fornyet abonnementet, trenger du ikke å gjøre noe mer. Produktet på enheten blir oppdatert automatisk. Denne oppdateringen kan imidlertid ta noen timer. Den gamle utløpsdatoen kan vises til produktet er oppdatert.

Løsning

Hvis du vil søke etter oppdateringer manuelt på Mac-maskinen, gjør du følgende:

Åpne F-Secure SAFE ved å klikke på F-Secure-ikonet øverst til høyre på menylinjen.
Klikk på Verktøy-fanen.
Klikk på Se etter oppdateringer. Dialogboksen Søk etter oppdateringer åpnes. Produktet søker etter oppdateringer på serveren vår og laster dem ned hvis nye oppdateringer er tilgjengelig.

Når søket etter oppdateringer er fullført, er produktet oppdatert og den nye utløpsdatoen vil vises.