Waarom wordt F-Secure SAFE inactief op mijn Huawei-apparaat?

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Waarom wordt F-Secure SAFE inactief op mijn Huawei-apparaat? - F-Secure Community

Symptomen

F-Secure SAFE wordt niet langer uitgevoerd wanneer het display is uitgeschakeld.

Diagnose

Vanwege de agressieve energiebeheerfunctionaliteit in Huawei Android-apparaten, kan de F-Secure SAFE-app door de software worden afgesloten in een poging de levensduur van de batterij te verlengen. Dit kan invloed hebben op de functie Gezinsregels in F-Secure SAFE, waardoor deze mogelijk niet correct functioneert.

Oplossing

Om ervoor te zorgen dat F-Secure SAFE zo effectief mogelijk werkt, voegt u F-Secure SAFE toe aan de lijst met beschermde apps op uw Huawei Android-apparaat.

Ga op uw Huawei-apparaat naar Instellingen > Geavanceerde instellingen.
Selecteer Batterijbeheer > Beschermde apps.
Zoek F-Secure SAFE in de lijst en zet de schakelaar op Aan.

Opmerking:

Vanaf SAFE versie 17.7 helpt de SAFE-app u op uw Huawei-apparaat om te voorkomen dat de ultrastroombesparingsmodus de SAFE-app uitschakelt. Raadpleeg dit artikel voor meer informatie.

Waarschuwing: De ultrabesparingsmodus in Huawei-apparaten schakelt alles uit behalve Telefoon, Berichten en Contacten. F-Secure SAFE wordt ook uitgeschakeld, tenzij u de app inschakelt en deze toevoegt aan de lijst met beschermde apps zoals wordt uitgelegd.