F-Secure SAFE が Huawei デバイスで非アクティブになるのはなぜですか?

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F-Secure SAFE が Huawei デバイスで非アクティブになるのはなぜですか? - F-Secure Community

症状

F-Secure SAFE は、画面がオフになると実行しなくなります。

診断

Huawei 製の Android デバイスは積極的な電源管理機能を搭載しており、F-Secure SAFE アプリは、デバイスのバッテリーの寿命を延ばすために、非アクティブになる可能性があります。これにより、F-Secure SAFE のファミリールール機能が適切に機能しなくなる可能性があります。

解決方法

F-Secure SAFE を効果的に機能させるには、Huawei 製の Android デバイスの保護されたアプリリストに F-Secure SAFE を追加してください。

Huawei デバイスで設定 > 詳細設定 を開きます。
バッテリーマネージャ > 保護されたアプリ を選択します。
リストから [F-Secure SAFE] を見つけ、スイッチをオンに切り替えます。

注:

SAFE バージョン17.7以降、SAFE アプリは、Huawei デバイスで超省電力モード有効時に SAFE アプリを無効にならないようにするための方法を説明します。詳細については、『記事』を参照してください。

重要: Huawei デバイスのウルトラ省電力モードは、電話機能、SMS、連絡先を除くすべての機能ををオフにします。 F-Secure SAFE も、アプリを有効にして、保護されたアプリのリストに追加しない限り、オフになります。