Perché F-Secure SAFE si disattiva sul mio dispositivo Huawei?

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Perché F-Secure SAFE si disattiva sul mio dispositivo Huawei? - F-Secure Community

Sintomi

F-Secure SAFE si interrompe quando il display viene disattivato.

Diagnosi

A causa di una funzionalità di gestione energetica aggressiva nei dispositivi Android di Huawei, l'app F-Secure SAFE potrebbe essere bloccata dal software al fine di aumentare la durata della batteria. Ciò può influire sulla funzionalità Regole della famiglia in F-Secure SAFE, impedendone il corretto funzionamento.

Soluzione

Per assicurare il corretto e più efficiente funzionamento di F-Secure SAFE, aggiungi F-Secure SAFE all'elenco App protette sul tuo dispositivo Android di Huawei.

Sul dispositivo Huawei, apri Impostazioni > Impostazioni avanzate.
Seleziona Gestore batteria > App protette.
Trova F-Secure SAFE nell'elenco e passalo in posizione On.

Nota:

A partire dalla versione 17.7, l'app SAFE ti guida sul tuo dispositivo Huawei al fine di impedire alla modalità di ultra risparmio energetico di spegnere l'app SAFE. Per altre informazioni, consulta questo articolo.

Attenzione: La modalità di ultra risparmio energetico nei dispositivi Huawei disabilita tutte le funzioni ad eccezione di telefono, SMS e contatti. F-Secure SAFE viene anch'esso disabilitato a meno che non abiliti l'app e la aggiungi all'elenco App protette, come indicato.