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When I try to activate my new F-Secure Internet Security/Anti-Virus license code, I get an error message: "Code already used" - F-Secure Community
<main> <article class="userContent"> <h3 data-version="7" data-article="000025817" data-id="issue">Issue:</h3> <p>When I try to activate my new <b>F-Secure Internet Security/Anti-Virus</b> license code, I get an error message: "Code already used"</p> <h3 data-id="resolution">Resolution:</h3> <p>Do note, that if you have just renewed<strong> F-Secure Internet Security</strong>/<b>Anti-Virus </b> and you have previously had several computers protected under the same subscription, you should need to enter the new <strong>F-Secure Internet Security</strong>/<b>Anti-Virus </b> code only to one of these computers. The other computers on the same subscription should retrieve the information about continued subscription automatically. <br><br>If this is not the case or the other computer is still showing the old expiry date, try to first restart your computer (note: not "shut down"). If it doesn't help:<br></p><ol><li>Open <b>F-Secure Internet Security/Anti-Virus </b>program on your computer </li><li>Select <b>Tools </b></li><li>Select <b>Check for updates</b></li></ol> If the issue persists, you can reinstall F-Secure Internet Security/Anti-Virus as follows:<br>1. Uninstall by using the <a rel="nofollow" href="https://download.sp.f-secure.com/uninstallationtool/FsUninstallationTool.exe">uninstallation tool</a><br>2. Install via <a rel="nofollow" href="https://download.sp.f-secure.com/SE/Retail/installer/F-SecureNetworkInstaller-IS.exe">F-Secure Internet Security download link</a> / <a rel="nofollow" href="https://download.sp.f-secure.com/SE/Retail/installer/F-SecureNetworkInstaller-AV.exe">F-Secure Anti-Virus download link</a><br><br>If you need further help, contact <a rel="nofollow" href="https://www.f-secure.com/fi/home/support">F-Secure Customer Support</a>. <p>Article no: 000025817</p> </article> </main>