Issue:
Whenever I visit the banking website in my macOS, the Banking Protection banner does not appear.
Resolution:
This is most likely because you don't have F-Secure Browsing Protection browser extension installed to your browser.
Follow the steps below to install Browsing Protection by F-Secure to your browser:
- Open F-secure SAFE
- Choose Preferences
- Click Browsing Protection
- Open the lock
- Choose that Turn on Banking Protection has a tag on it
- Click Install browser extension
- Choose the browser (e.g Chrome, Firefox etc)
- Choose Install now
- Follow the instructions of the browser
In case if the step above didn't help, make sure that notifications for F-Secure SAFE and the browser you are using, are enabled:
- Open System Preferences (choose Apple menu > System Preferences)
- Open Notifications
- Select F-Secure SAFE
- Make sure that notifications are allowed and enabled
- Select the browser you are using (e.g. Google Chrome, Firefox etc)
- Make sure that notifications are allowed and enabled.
Also, make sure that your computer does not have Do Not Disturb feature activated:
- Open System Preferences (choose Apple menu > System Preferences)
- Open Notifications
- Select Do Not Disturb
- Make sure that it is not enabled.
Article no: 000005792