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Why is F-Secure Internet Security or Anti-Virus showing "license is expired"? - F-Secure Community
<main> <article class="userContent"> <h3 data-version="10" data-article="000001416" data-id="issue">Issue:</h3> <p>Why is F-Secure Internet Security / Anti-Virus showing "license is expired"?</p> <h3 data-id="resolution">Resolution:</h3> <p>There can be several reasons for this message.<br></p><ul><li>The subscription key has expired, if that is case, then you need to renew your F-Secure Internet Security / F-Secure Anti-Virus program in the following way: <a rel="nofollow" href="https://community.f-secure.com/safe-en/kb/articles/5172-how-do-i-renew-f-secure-internet-security">https://community.f-secure.com/safe-en/kb/articles/5172-how-do-i-renew-f-secure-internet-security</a></li><li>The subscription was used several times on the same device.</li><li>The subscription is in use with some other device.</li><li>The Windows system was restored.</li><li>The key has been locked because it has transferred the license time to another key.</li></ul> To use your valid <b>F-Secure Internet Security / F-Secure Anti-Virus</b> subscription key in your program, do the following: <ol><li>Open F-Secure Internet Security / F-Secure Anti-Virus</li><li>Click on the<b> Renew now</b> button from the main page of the program</li><li>Insert your<i> </i>F-Secure Internet Security / F-Secure Anti-virus subscription key (<b>xxxx-xxxx-xxxx-xxxx-xxxx</b>)</li><li>Click <b>Continue</b></li></ol> If this doesn't fix the issue: <ol><li><b>Uninstall</b> F-Secure Internet Security / Anti-Virus using the <a rel="nofollow" href="https://download.sp.f-secure.com/uninstallationtool/FsUninstallationTool.exe">Uninstallation tool</a></li><li>Restart the computer</li><li><b>Download</b> the program<a rel="nofollow" href="https://download.sp.f-secure.com/SE/Retail/installer/F-SecureNetworkInstaller-IS.exe"> Internet Security</a> or <a rel="nofollow" href="https://download.sp.f-secure.com/SE/Retail/installer/F-SecureNetworkInstaller-AV.exe">Anti-Virus</a></li><li><b>Start </b>the installation</li><li><b>Enter</b> your latest subscription key (<b>xxxx-xxxx-xxxx-xxxx-xxxx</b>)</li><li>Click<b> Use license again</b>, If you receive a message that all the licenses are in use</li></ol><b>Note: </b>If you see other error message regarding the license activation, contact <a rel="nofollow" href="https://www.f-secure.com/en/web/home_global/support#sort=relevancy">F-Secure support</a> for further assistance. <p>Article no: 000001416</p> </article> </main>