How to renew and upgrade a current F-Secure Internet Security subscription to F-Secure SAFE
This topic explains how to upgrade from F-Secure Internet Security to F-Secure SAFE.
If you are currently using F-Secure Internet Security and need to renew your subscription, we recommend that you upgrade Internet Security to F-Secure SAFE. With SAFE, you can protect all your devices, not just your Windows PC computer.
Note: We recommend that you upgrade the current subscription to SAFE as close to the expiration date as possible. As F-Secure SAFE is a different product, the remaining days on your current Internet Security subscription cannot be transferred to the new SAFE subscription.
To move from F-Secure Internet Security to F-Secure SAFE:
- When it's time to renew your subscription, select the F-Secure SAFE buy option either in the email that you have received or on the product web page.
- Go through the purchase process until you are asked to create a My F-Secure account. F-Secure SAFE subscriptions are accessed through the My F-Secure service.
- Once your purchase is complete, select Create an account for My F-Secure. The account creation page is displayed.
Note: You can also create the account via the link in the order confirmation email.
- Create a My F-Secure account:
- Fill in your name and email address in the relevant fields. Make sure you enter your email address correctly, as it will be used as part of your login credentials.
- Create a password.
Note: Make sure that you enter your account password correctly. To check there are no typos in your password, tick Show password.
- Tick the Send me the latest news, tips, and special offers box, if unticked, to receive updates from F-Secure.
- Select Accept and create account. You are redirected to the My F-Secure main page.
- Check your email inbox:
- In the Please confirm your email address email, click on Confirm to ensure you receive updates from F-Secure; and,
- In the Activate your F-Secure account now email, click on the link to confirm your email address for your account.
Your account is confirmed and created.
- As F-Secure SAFE is a separate product, download and install the product on your computer. During the installation, F-Secure Internet Security is replaced by F-Secure SAFE.
Start your protection by clicking Add device and follow the instructions shown on the screen.