Issue:
I notice PSB Computer Protection installation stuck at 0% when Mozilla Firefox is set as the default browser
Resolution:
If you have Mozilla Firefox as your default browser and configured the proxy settings in the browser to use system settings, this is expected behaviour. This is a bug in Computer Protection's proxy resolver affecting only when Mozilla Firefox is set as a default browser. This is expected to be fixed in the upcoming Computer Protection version.
As a workaround, you can change your default browser from Mozilla Firefox to a different browser (e.g. Chrome, Edge) to fix this installation issue. There is a fix available for this issue where you can contact F-Secure Support to provide you with further instructions.
Article no: 000022531